Architect

Digital Workplace Architect - ITC Infotech - Banaswadi Bangalore Role and Responsibilities "The Digital Workplace Architect is an expert in modern workplace strategy, responsible for the design and implementation of modern enterprise technology architecture transformations focused on the end user computing platform. The Digital Workplace Architect leverages existing methodologies & tools to analyze a customer’s existing environment, including devices and device/platform-dependent infrastructure, and is responsible for driving the convergence of business and technical requirements to deliver complete workplace transformation initiatives. The Digital Workplace Architect is a key member of the Workplace Modernization Services team and works closely with the Client, Delivery SMEs, Project Manager, and the appropriate delivery teams. The Digital Workplace Architect ensures a coherent and consistent technical strategy is applied, providing technical direction, maintaining operational integrity, and architectural governance on all infrastructure solutions within the account.

• Determine and develop business strategies, principles, requirements, scope, design and implementation of end user computing transformations, desktop upgrades, standardizations, and rollout projects
• Analyze enterprise business strategies and market trends to determine their potential impacts on the business and infrastructure architecture
• Define the digital workplace strategy which aligns with the overall infrastructure / business strategies and requirements
• Define and drives the realization of best-in-class enterprise technology and services capabilities throughout the enterprise
• Develop and maintain global digital workplace architecture design deliverables and intellectual capital to deliver highly standardized, repeatable, and reusable services. This includes technology road maps, assessments, service models, design, and implementation documentation
• Takes an active role in the global architecture team to work with other functional architects to ensure integration of standards and guidelines
• Manage the deliverable documentation through all iterations of the project and archives the final deliverables for potential future use.
• Contribute to the creation and maintenance of digital workplace architecture artefacts, including conceptual and logical architectures.
• Interlock with 3rd party vendor and internal service delivery team for solution design, project implementation, service integration and operation optimization.
• Take a leadership role in cross functional project during architecture / solution design phase and provide guidance during implementation.
• Act as mentor and coach on best practice of Digital Workplace and Infrastructure Architecture
• Makes decisions on key technology purchases to align IT investments with business strategies, while reducing risk and delivering adaptive solutions (focus on Digital).
• Leads technology products evaluation processes and Architecture Review Board governance for project solutions."

• Broad, multi-discipline, enterprise IT experience to deliver customer centric solutions that improve the user experience.
• Experience in the architecture, design and implementation of End User Computing or Digital Workplace solutions.
• Strong expertise in the Microsoft Stack including Windows 7, Windows 10, Enterprise Mobility & Security Suite, Azure AD, O365, M365 Active Directory, Exchange, MS Teams , Identity Management, Cloud-Delivered solutions, etc.
• Technical knowledge of Server & Workplace Virtualization Solutions (e.g. VMware vSphere, VMware ESXi, VMware Horizon, Citrix XenDesktop, Citrix XenApp, Citrix XenServer, Windows Virtual Desktop, App-V, Hyper-V)
• Cloud Solution Experience (e.g. Azure, AWS)
• Technical knowledge of Mobile Device Management / Enterprise Mobility Management (e.g. Intune, MobileIron, Workspace One, MaaS360, JAMF Now)
• In-depth knowledge and experience working with legacy operating system deployment and management solutions (e.g. SCCM)
• Knowledge and experience with automation and automated approaches for migration, desktop configuration, Server Configuration, and Cloud Service / Tool Configuration, and Reporting (e.g. VBScript, PowerShell, JSON, USMT, Azure Cloud Shell, Bash, zsh, Python, AWS Shell, Google Cloud Shell, IBM Cloud Shell)
• Experience and familiarity with assessment & endpoint monitoring analytics tools (Lakeside SysTrack, Aternity, Nexthink, Microsoft Desktop Analytics, Microsoft Endpoint Analytics, AppDNA, Power BI.)
• Application Assessment/Rationalization/Remediation experience
• Knowledge of networking for the purposes of operating system deployment strategy and design
• Microsoft Windows Migration and upgrade experience
• Experience with evergreen workplace environments and workplace servicing management processes, approaches, tooling, and impacts
• Understanding of end user technology architectures, including infrastructure, security, data, network, security, devices, and collaboration.
• Extensive experience writing and responding to RFP/RFI/RFT documents.
• Extensive experience with creating architecture and design artefacts and deliverable response documentation
• Experience presenting architectural concepts and designs to clients.

• 10+ years of experience working with desktop encryption and data security products (e.g. BitLocker, Symantec Encryption Desktop, McAfee Drive Encryption, Azure Information Protection, Microsoft Information Protection, IBM Security, etc)
• Knowledge of packaging principles and tooling (e.g. InstallShield, Admin Studio, PowerShell App Deployment Toolkit, Intune)
• Familiarity with various device types and form factors (e.g. desktop, laptop, tablets, rugged devices, thin client, point-of-sale, surface hub, conference room equipment, first line worker devices)

• Required Education - Bachelor's Degree Good presentation skill and communication