Trade Operations Executive/Senior Executive

Title: Executive/Senior Executive Job Overview: We are currently seeking an adaptable and agile Operations Assistant for our agri-business in Canada. In this role, you will ensure business operations are supported while maintaining a high degree of customer satisfaction. This role is relationship-oriented with deadlines and a high degree of accountability. Position Responsibilities: *Transportation Management: Arrange and coordinate transportation activities, including selecting carriers, negotiating freight rates, scheduling shipments, and tracking deliveries. Ensure that goods are transported in the most cost-effective and timely manner while considering factors such as mode of transportation, shipping routes, and delivery requirements. * Contract Administration: Preparing and coordinating sales and purchase contracts between ETG and our buyers as well as farmer network. *Documentation and Recordkeeping: Prepare and maintain accurate documentation related to logistics activities, such as shipping manifests, bills of lading, customs documents, and delivery receipts. Ensure compliance with relevant regulations and maintain organized records for auditing and reference purposes. *Customer Service: Collaborate with internal departments and external stakeholders, including customers and suppliers, to address inquiries, resolve issues, and provide excellent customer service. Ensure that customer expectations regarding delivery schedules, order accuracy, and overall logistics performance are met or exceeded. Position Requirements: * Fluency in English is a must (Verbal and Written). *Bachelor’s Degree in supply chain/international business/logistics or related field. * Minimum 2-5 years of experience in export documentation and logistics. * Knowledge/experience on Letter of Credit(LC). Other Competencies: * Ability to meet changing priorities in a fast-paced environment with the ability to multitask and meet deadlines. *Ability to interact with all levels of the organization internal and external in a professional and objective manner. *Strong sense of initiative, self-starter, and able to work well independently and as part of a team. * Excellent communication and interpersonal skills. Must be a team player and able to work efficiently in a dynamic fast-paced, work environment. *Excellent analytical and problem-solving skills while maintaining high-quality customer-service orientation. *Strong organizational skills with attention to detail, including balancing multiple priorities. * Excellent Excel skills required.