ServiceNow Developer - FSM (Intermediate)

Position Title: ServiceNow Developer – FSM (Intermediate) Location: Bangalore Job Type: Full-Time Experience Level: Senior 5+ years About the role We are seeking a highly skilled and experienced developer specializing in ServiceNow – FSM Module. An ideal candidate should have over 3 years of experience in Field Dispatch and 1 year in FSM modules. Skilled in developing and optimizing field service management solutions to enhance operational efficiency and service delivery. Key Responsibilities

• Work Orders: Develop, manage, and maintain workflows for work orders, ensuring efficient assignment, tracking, and completion.
• Tasks: Design and implement task management processes, ensuring timely execution and follow-up.
• Schedule Optimization: Utilize scheduling tools to optimize resource allocation and reduce downtime.
• Resource Management: Oversee the deployment and management of field service resources, ensuring effective utilization and coverage.
• Mobile: Develop and support mobile solutions for field technicians, enabling real-time access to tasks and updates.
• Field Service Operations: Streamline field service processes from dispatching to tracking and reporting, improving overall service quality and efficiency.

• Configuration and Customization: Customize and configure ServiceNow FSM applications to meet business requirements, including creating and maintaining forms, workflows, notifications, and reports.
• Integration: Integrate ServiceNow FSM modules with other systems and third-party applications to enable seamless data flow and process automation.
• Data Management: Ensure accurate and secure management of field service data, adhering to data privacy regulations.
• Support and Maintenance: Provide ongoing support and maintenance for ServiceNow FSM applications, including troubleshooting issues and implementing updates and enhancements.

Required qualifications to be successful in this role Experience : 3+ years of experience in developing and implementing ServiceNow FSM solutions, particularly focusing on work orders, tasks, scheduling, and resource management. Technical Expertise : Proficient in ServiceNow technologies including Flow Designer, REST, JavaScript, HTML, and CSS. Certifications : ServiceNow Certified System Administrator, FSM Implementor. Why Join Us: At BCE Global Tech, immerse yourself in exciting projects that are shaping the future of both consumer and enterprise telecommunications. Innovative Environment: Work in a dynamic and innovative environment where your contributions make a significant impact. Professional Growth: Opportunities for continuous learning and professional development. Collaborative Culture: Be part of a collaborative and supportive team that values your expertise and ideas. If you are passionate about technology and eager to make a difference, we want to hear from you! Apply now to join our dynamic team in Bengaluru. What we offer

• Competitive salaries and comprehensive health benefits
• Flexible work hours and remote work options
• Professional development and training opportunities
• A supportive and inclusive work environment