MSS Analyst
Full time
at Airtel Digital
in
India
Posted on February 21, 2025
Job details
Roles and responsibilities-
- Mini. 2 years of experience implementation & operations.
- The resource should have implemented at least 4-5 projects in customer environment.
- Should be able to create HLD & LLD documents and should be able to draw architecture as per customer need
- Working Knowledge of SOC/ SIEM tools and operational understanding
- Must have lead team of Security Consultants/ Analysts
- Should have sound knowledge of products & should be able to carry out the POC’s, Implementation and Operations support.
- Should lead the delivery of multiple projects at customer locations.
- Should have knowledge of following products (with Operations and Implementation)
- DLP/ Proxy – Forcepoint, Symantec, Cisco, McAfee
- Email Security – Symantec, Forcepoint, Cisco
- NAC Solutions – Cisco ISE, Forcescout
- EDR/ XDR Solution – Trend Micro, Crowdstrike
- SOC SIEM Solution (Arcsight, Qradar, RSA or Seceon)
- Product certification from any of the above products will be added advantage
- Must be able to execute strategic and tactical direction for solutions offerings
- Experience in supporting a multiple customer base systems and network environments.
- Provides timely and adequate response to threats/alerts, including off-hour support.
- Develop functional specifications for integrating/ adopting requirements into enterprise target state architecture or specific application.
- Collaborate with business groups to help them to identify, classify, and secure high value data
- Provide feedback via periodic reports based on rule parameters; Ability to write regular expressions.
- Ability to self- direct and work independently when necessary, and clearly articulate technical concepts/ issues to both technical and non- technical peers and management.
- The ability to assess security events to drive to a resolution.
- Demonstrate Understand Critical Data Types such as PII, NPI, PCI, HIPAA, etc.
- Demonstrate Understanding of Mass Storage, USB, Removable Media, for example allow charge but do not allow data copy
- Excellent English communication skills mandatory.
- Excellent documentation skills mandatory.
- Understand reporting capabilities.
- Process and Procedure adherence
- General network knowledge and TCP/IP Troubleshooting
- Ability to trace down an endpoint on the network, based on ticket information
- Familiarity with system log information and what it means
- Understanding of common network services (web, mail, DNS, authentication)
- Knowledge of host based firewalls, Anti-Malware, HIDS
- General Desktop OS and Server OS knowledge
- TCP/IP, Internet Routing, UNIX / LINUX & Windows NT
- Good to have industry certifications on SIEM Platform, CCNA, CEH, MCSE & Others
- Bachelor’s Degree in Computer Science or equivalent required
- 5-10 years’ experience in IT security
- Good communication skills
- Strong level of customer service required
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