Area Manager- Inland (Commercial and/ Healthcare)

Area Manager- Inland (Commercial and/ Healthcare)

Closing Date: 2025/02/16 Reference Number: TSE250130-2 Job Title: Area Manager- Inland (Commercial and/ Healthcare) Business Unit / Division: Tsebo Cleaning and Hygiene Solutions Job Type Classification: Permanent Location: Johannesburg, Gauteng, South Africa About Us Tsebo Cleaning Solutions is currently looking for an Area Manager in the Western Cape, to oversee the daily workings of the organisation operations, mainly unsupervised or smaller sites. Responsible to maintain a high-quality standard of organisations deliverables in line with site specific SLA’s. Responsible to manage client relations, perform cleaning and equipment inspections. As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients reduced costs, risk and complexities together with increased quality, efficiency and productivity . We specialise in Catering , Facilities Management , Cleaning and Hygiene , Pest Control , Protection , Energy , Procurement , Workspace Design , Engineering, Remote Camps , and more. Developing our people – the heart of Tsebo – is the foundation of our purpose. Duties & Responsibilities

• Operations and Service Delivery.
• Take full responsibility and management of your portfolio of unsupervised and/or small sites.
• Act with utmost urgency when attending to any client request and do so pro-actively.
• Best allocate the resources of the contract to achieve maximum cleaning output.
• Together with HR pro-actively manage a pool of trained relief staff members to prevent any service delivery disruptions.
• Ensure work schedules/job cards are in place for each position and relevant to site.
• Ensure consistently high service standards are maintained for all services in scope with regular site visits and inspections.
• New units to be opened according to company policies and procedures within a three month period.
• Unit closures to receive proper service until the last trading day and all processes relating to staff, equipment, billing and costs are attended to within the month of closing.
• Contract retention through maintaining excellent service standards and building strong client relationships.
• Ensure that staff are correctly and smartly dressed displaying a name badge.
• Ensure that cleaning methodology are strictly adhered to in line with company policies, quality programmes and legislation.
• Managing company assets by performing monthly spot checks on high value items.
• Effective use and updating of electronic application/tools issued by the company.
• Ensure that training is scheduled for all staff in your portfolio to equip and empower them to perform their duties.
• The upkeep of unit files kept at unit level and notice boards where applicable as set out in TCS Policy and Procedure file.
• Delivery of chemicals, equipment and consumables to sites.
• Delivery of payslips monthly to sites.

Communication

• Regular client meetings with clients signing off unit visit checklist (manual or electronic).
• Responding to clients and management request timeously.
• Ensure monthly completion of client specific records in sites where this is required.
• Responsible to effectively communicate and filter company information to staff.
• Responsible to regularly keep your line management informed of pertinent issues relating to your contracts.

Labour Management

• Work with HR to allocate staff to sites according to policies and procedure.
• Complete time sheets and submit to the administration department as per the deadlines.
• Area Managers are responsible to approve salaries on the dummy reports.
• Manage daily human resources and industrial relations issues.
• To hold performance appraisals with all cleaning staff reporting to you.
• Ensure that all staff have signed and are abiding by the Tsebo House rules.

Health And Safety

• Ensure that all OHS act (Occupational Health and Safety) requirements are adhered to for site specific requirements.

Unit Finances

• Ensure that only accredited suppliers and approved products are used.
• Actively manage unit leave liability and leave plans according to company policies and targets.
• Ensure all rechargeable and overtime work is authorized and billed to client timeously.
• Ensure debtors collection is in line with contractual agreements.
• Capital expenditure and equipment repairs should be approved by line manager prior to any orders being placed.
• Chemical and consumables are ordered in line with a monthly pre-determined budget.

Skills and Competencies

• Leadership skills
• Attention to detail
• Sense of urgency
• Problem solving experience
• Able to work under pressure
• Be flexible and adaptable
• Should be able to work independently
• Strong on client relationships and strong communication skills.

Qualifications

• Minimum Matric.
• Relevant operations and people management experience.
• Must have a valid driver’s license and own reliable vehicle.
• Minimum of 5 years’ experience in a similar environment on middle management level.
• Experience in managing large compliments of people and a large client portfolio.
• Understand cleaning principles and knowledge of company policies and procedures.
• Good understanding of scheduling of staffing and assign cleaning tasks productively.
• Strong people skills and knowledge or Industrial relations.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Sales and Business Development
• Industries: Facilities Services

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