Accommodation Supervisor, Enniscrone

The Diamond Coast is looking for an Accommodation Supervisor to join their Accommodation Team. About The Diamond Coast Located in Enniscrone, The Diamond Coast Hotel commands a prime location overlooking the breathtaking Enniscrone championship golf course, dune lands and stunning five kilometres of golden beaches, perfect for water sports, swimming and long walks. The luxury accommodation at the Diamond Coast Hotel comprises of 99 well appointed, spacious and tastefully decorated guest rooms. Many guest rooms enjoy views over Enniscrone Golf Course and the stunning dunes. The Coral Restaurant at the Diamond Coast Hotel offers a warm welcome, excellent cuisine, great wines, relaxing surroundings and friendly hotel staff to attend to your every need. Additional facilities include a crystal adorned banqueting suite perfect for your wedding day, seating up to 400 guests, meeting rooms and Stir Bistro. About Windward Management Diamond Coast Hotel is managed by Windward Management, a team of highly experienced hotel operators and investors with a hotel portfolio of approx. 2,000 keys in Ireland and Continental Europe. Founded in 2007, Windward is a leading hospitality management company, managing and operating hotels on behalf of their owners. Join us today as an Accommodation Supervisor! About The Role Job Purpose: To assist the Accommodation Manager and Assistant Accommodation Manager and to promote good team relations in the department. Reports To: Accommodation Manager Accommodation Supervisor Key Duties and Responsibilities:

1. To assist the Accommodation Manager and Assistant Accommodation Manager.
2. To ensure appropriate quality standards are always documented and adhered to and regularly reviewed to consider changing customer requirements.
3. To promote good team relations in the department ensuring fairness and consistency in all dealings with team members.
4. To hold daily team briefings in the department to ensure effective communication.
5. To always ensure a high level of hygiene throughout the department.
6. To ensure an appropriate and comprehensive customer feedback system is in operation and the results are reflected in services and training.
7. To ensure effective stock control systems are in place in area of responsibility.

Skills/Experience to include but are not limited to:

1. At least 2 years experience in a similar role.
2. Must be organised and efficient.
3. Flexibility and a proactive approach is a must in this role.
4. Excellent communication and customer service skills.

Perks and Benefits of working at The Diamond Coast

1. Very competitive salary.
2. Career progression opportunities across the Windward group.
3. Employee Assistance Programme.
4. Digital Wellness Programme.
5. Complimentary, high quality meals on duty including breakfast, lunch & dinner.
6. Complimentary barista-style coffee.
7. Discounted room & dining rates in Windward properties for you as well as friends and family.
8. Training and development opportunities dedicated to your development.
9. Employee awards & staff recognition scheme including employee of the month, long service awards, team recognition days and random treat days.

Company Culture At Windward Management, people are at the heart of success. The company nurtures a culture rooted in respect, collaboration, and a shared commitment to excellence. Employees are empowered to innovate and contribute to meaningful outcomes while enjoying a strong focus on work-life balance. Windward fosters professional growth through tailored development opportunities, ensuring each team member can achieve their career aspirations. This positive, inclusive workplace values individual contributions, encourages open communication, and celebrates success collectively. #J-18808-Ljbffr