Customer Services Project Manager @Siemens Mobility Saudi Arabia

Siemens Mobility (SMO) is the world's leading provider of mobility solutions that enable the efficient, safe, and environmentally friendly transport of people and goods - and help improve the quality of everyday life for millions of people on all continents. Motivated by innovation, we develop intelligent solutions for the growing digitalization of the transport sector. Our range of offerings includes rail vehicles, rail automation, road traffic management systems, rail electrification and services. Today, we are recruiting for a Customer Services Project Manager to join our team in Saudi Arabia. This is an excellent career opportunity for professionals looking to join a truly international team in one of the biggest projects of Siemens Mobility. What are my responsibilities?

1. Manage the full maintenance project "Metro Riyad Line 1 and 2" in close cooperation with other business units and for the technical and economic implementation (planning, management, support and control) with up to 400 employees.
2. Coordinate the complex project execution, be the first-in-line authority for all contractual matters for our customers and end-customer, negotiate with national and international contractual partners and ensure that the project goals defined with the customer and project participants are achieved.
3. Bear operational responsibility in both technical and commercial terms and represent the project in all decision-making bodies, both internally and externally.
4. Prepare offers within the scope of the project business and be responsible for their commissioning by the customer and the consistent implementation and clarification of tasks with internal and external partners.
5. Ensure full compliance with defined processes on project controlling and reporting.
6. Manage a safe & efficient maintenance service within the annual budget and the set performance criteria.
7. Coordinate and clarify all work-related matters with the next higher internal or external authority.
8. Lead and direct all sections concerning daily business and long-term planning and steering of the internal and external top-level meetings.
9. Lead the maintenance organization and direct section managers concerning daily business and long-term planning.
10. Act as first-hand supervisor of service engineers, section managers, controllers, and project administration and secondary hand supervision of all staff of the maintenance organization.

What do I need to qualify for this job?

1. Bachelor's or Master's degree in Engineering or Technical field.
2. 15 years' experience in railway maintenance projects with 3 years of experience in the field of project management.
3. Experience in managing full maintenance projects in the depot and on-site.
4. Experience in developing and implementing safety procedures in public transportation organizations or similar fields.
5. Experience in working with intercultural/international project teams, possess leadership skills and are team-oriented, mobile, and flexible.
6. Experience in leading the communication/meetings with the management of end customers from state-owned companies/governments and liaising with suppliers and plant processes, operators, and approval authorities.
7. Open and active in the digitalization transformation.
8. Fluency in English language - German, French, or Arabic would be an advantage.
9. Certified as Senior Project Manager according to PM @Siemens or a comparable certification.

What else do I need to know? As a world leader in developing and producing the most advanced technologies, we improve lives and further human achievements worldwide, while also protecting the climate - all thanks to our employees. Working with us, you have the foundation to develop personally and professionally. We give you the chance to do something significant, that benefits society and human progress. We give you the chance to create a difference. At Siemens we are always challenging ourselves to build a better future. We need the most innovative and diverse Digital Minds to develop tomorrow 's reality. Find out more about the Digital world of Siemens here: Diversity at Siemens is our source of creativity and innovation. Having different types of talent and experiences makes us more ambitious and better prepared to respond successfully to the demands of the Society. Therefore, we value the candidates that reflect the Diversity that we enjoy in our Company. Please find more information at We are looking forward to receiving your online application. Please note: Only complete applications can be considered in the selection process.

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