Job details
Job Description
POSITION OBJECTIVE- Ensuring the highest levels of customer service are provided by retail staff and ensuring they have the skills and support required for maximizing sales.
- Assisting the Store Manager in the efficient and profitable operation of the store, in accordance with the Company policies and procedures.
- End to end store responsibility in absence of Store Manager.
- Promote the Loyalty Program of the company for maximizing loyalty and repeat sales.
- Provide feedback to the Store Manager and Area Manager regarding employees and products.
- Must be fashionable/well-groomed and possess up-to-date product knowledge to ensure minimal stock loss.
- Maintains knowledge of new product, trend, and fashion directives at all times in order to effectively respond to and anticipate customer needs.
- Ensuring the retail staff has the skill to provide the highest levels of customer service for maximizing sales.
- Assisting the Store Manager in the implementation of operating procedures at the store as per the company standards.
- Ensure the brand and company’s policies and procedures are adhered to by all staff at all times.
- Regularly audit own store administration and resolve any issues.
- Manage the daily roster, leave, and grievances of the retail staff.
- Maintain the visual merchandising standards at the store all the time as per set VM standards.
- Promote the Club Apparel Loyalty Program of the company for repeat sales.
- Provide feedback to the Store Manager and/or Area Manager regarding the employees and products.
- Ensure awareness and vigilance at all times of security in the store without any negligence.
- Must be updated about the various brands of the group for suggestive selling to customers.
- End to end store responsibility in absence of Store Manager.
- Must be physically fit to stand for extended hours and heavy lifting.
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Hiring company
Apparel Group
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