Receptionist

Position Summary

Perform routine clerical and administrative functions such as scheduling appointments, organizing, and maintaining paper and electronic files, re-routing phone calls and providing information to callers.

Essential Functions Statement(s)

1. Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
2. Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
3. Locate and attach appropriate files to incoming correspondence requiring replies.
4. Open, read, route, and distribute incoming mail or other materials and answer routine letters.
5. Complete forms in accordance with company procedures.
6. Make copies of correspondence or other printed material.
7. Compose, type, and distribute meeting notes, routine correspondence, and reports.
8. Maintain scheduling and event calendars.
9. Schedule and confirm appointments for clients, customers, or supervisors.
10. Order and dispense supplies.
11. Coordinate conferences and meetings.

Position Qualifications

Competency Statement(s)

1. Accountability - Ability to accept responsibility and account for his/her actions.
2. Accuracy - Ability to perform work accurately and thoroughly.
3. Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others.
4. Detail Oriented - Ability to pay attention to the minute details of a project or task.
5. Loyal - The trait of feeling a duty to the employer.
6. Organized - Possessing the trait of being organized or following a systematic method of performing a task.
7. Reliability - The trait of being dependable and trustworthy.
8. Research Skills - Ability to design and conduct a systematic, objective, and critical investigation.
9. Responsible - Ability to be held accountable or answerable for one’s conduct.
10. Communication, Oral - Ability to communicate effectively with others using the spoken word.
11. Communication, Written - Ability to communicate in writing clearly and concisely.
12. Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace.
13. Working Under Pressure - Ability to complete assigned tasks under stressful situations.

Education

High School Diploma or General Education Degree (GED)

Experience

2-5 Years of Experience

Computer Skills

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