Customer Service Officer
Job details
工作職責 Responsibilities:
Provide excellent customer service and handle customer enquiries, including reply through Whatsapp, phone and email.
Assist the team in daily operation
Call customers to follow-up
Handle and follow-up on customer orders, such as prepare quotation and agreement
Create reports for management to monitor customer and operational performances
Perform ad-hoc tasks
* The ideal candidate is a customer-oriented, result-driven, execution-focused individual.
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