Experienced Business Consultant - Onsite QC
Full time
at Neksjob Corporation
in
Philippines
Posted on February 19, 2025
Job details
Key Responsibilities:
- Analyze historical data, trends, and business requirements to forecast staffing needs.
- Develop capacity plans to ensure optimal resource allocation.
- Create workforce scheduling strategies to maximize efficiency.
- Monitor real-time adherence (RTA) and provide proactive recommendations to optimize staffing.
- Identify opportunities to enhance workforce efficiency and reduce operational costs.
- Implement best practices in workforce management tools and methodologies.
- Support automation initiatives to improve workforce planning and reporting.
- At least High School Graduate (old curriculum) / Senior High School Graduate (new curriculum)
- At least 2 – 4 years of Customer Service Experience
- Expertise in data analysis, reporting, and workforce optimization strategies.
- Excellent communication and stakeholder management skills.
- Are willing to work on site
- Paid training
- Competitive salary plus allowances
- Monthly performance incentives
- Career development and advancement opportunities
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