Sr Manager Technology Program Management
Job details
About Lowe’s Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2023 sales of more than $86 billion, Lowe’s operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Bengaluru, Lowe’s India develops innovative technology products and solutions and delivers business capabilities to provide the best omnichannel experience for Lowe’s customers. Lowe’s India employs over 4,200 associates across technology, analytics, merchandising, supply chain, marketing, finance and accounting, product management and shared services. Lowe’s India actively supports the communities it serves through programs focused on skill-building, sustainability and safe homes. For more information, visit, Job Summary Successful Associate will be working as Chief of Staff for the Vice President, Technology. •The candidate would be responsible to manage portfolios across charters driving strategy implementation and ensuring successful implementation. •The person would drive metrics including product and engineering metrics. •The role would also be providing and synthesizing inputs to drive strategy across charters. Roles & Responsibilities •Supports an environment of continuous planning by facilitating readiness sessions aligned with cross-portfolio/product and enterprise planning cadences in an agile, product environment. •Communicates and documents initiative level risks, impediments, decisions and scope changes. •Manages and mitigates initiative level risks by performing the qualitative and quantitative analysis of risks and trigger events, planning risk response, establishing contingency plans, anticipating dependencies affected by ongoing changes, and recommending ways to mitigate future risks to leadership. •Establishes cadences for strategic and functional initiatives and drives regular routines and processes, ensuring the appropriate level of governance to achieve commitments and drive the right outcomes in an agile, product environment. Additionally, establishes and owns routines with product management and portfolio management. •Engages with cross-functional technical and business partners to ensure that non-technical components are managed and delivered as needed to support overall delivery of the end-to-end customer/associate journey (i.e., change and process management). •Provides operational governance and experience, partnering closely with technology leadership and Shared Services partners (i.e., HR, Finance, Vendor Management, Enterprise Strategic Sourcing, Technology Business Management, Internal Audit, Communications, etc.) to conduct product level operational reviews. •Leads cross-functional global workforce and 3rd party solution provider(s) to achieve desired business outcomes. •Role provides experience in financial acumen and may support processes for portfolio/product financial management. •Supports technology Initiatives and process improvements in an agile, product environment, including strategic and tactical execution of technology objectives. •Supports leaders and teams in Lean-Agile practices and mindsets. Qualifications Required Qualifications •Bachelor's degree in Business Administration, Computer Science, MIS or related field (or equivalent work experience in a related field)•8+ years of experience in technology focused business area •8+ years of experience leading technology portfolio/program/product teams (requiring integration of cross-functional technology solutions) with or without direct report responsibility, including experience providing direction, coaching and mentoring to team members •8+ years of experience supporting complex initiatives in a product and/or agile operating model •8+ years of experience leading and governing financial budgets in the technology space of $1M-$20M •Background in product, business analysis, software engineering, architecture, or related technical area Preferred Qualifications • Master's degree in Business Administration, Computer Science, MIS or related field • 8+ years of global technology workforce experience • Corporate retail experience • Experience using formal business process improvement methodologies • PMI-Agile Certified Practitioner (PMI-CACP), Portfolio Management Professional (PMP) , Disciplined Agile Value Stream Consultant (DAVSC), or other portfolio management certification (eg SAFe LPM, ICP-LPM, CSM, RTE, PMP, etc.)
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