Housing Supervisor
Job details
About Us Kimpton Hotels & Restaurants is the original boutique hotel company, which pioneered the concept of unique, distinctive, design-forward hotels in San Francisco, California before expanding worldwide. Anchored in one-of-a-kind experiences, Kimpton spaces and experiences center on our guests, offering inspiring design that evokes curiosity to forward-thinking flavors that feed the soul. Every detail is thoughtfully curated and artfully delivered, so that guest experiences remain meaningful, unscripted, and ridiculously personal. Our mission is to be the best-loved hotel and restaurant company through the common belief that heartfelt connections make people’s lives better. Our colleagues are empowered and encouraged to act from the heart, to go above and beyond to create ‘ridiculously personal’ experiences for each other and our guests. We're looking for passionate, high-spirited individuals to join the pre-opening team at Kimpton Riyadh, the very first Kimpton hotel in the Middle East. The ideal Kimpton team member has an inclusive spirit who embraces individuality and can cultivate a work environment that’s a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Our hotel is only as good as the people it employs, so if you’re passionate, focused, and driven, live for making every guest’s experience ‘ridiculously personal’ and creating unforgettable moments, then we invite you to join the Kimpton tribe. About Kimpton Riyadh Located in King Abdullah Financial District, which is set in the heart of the Saudi capital, 22 kilometers away from the airport, Kimpton Riyadh is the first Kimpton in the Middle East, bringing the brand’s playful energy, infectious personality, and unique design style to this LEED-certified landmark development home to 1.6 million square meters of state-of-the-art office space, world-class venues, and iconic luxury residences. The hotel welcomes guests to experience its 212 guest rooms and suites and to enjoy its unique dining options. Day to Day
- Supervising Staff : Overseeing housekeeping and maintenance staff to ensure rooms and common areas are clean, well-maintained, and meet the hotel's standards.
- Guest Relations : Addressing guest inquiries and complaints, ensuring a high level of customer satisfaction. This may involve coordinating with other departments to resolve issues.
- Room Inspections : Conducting regular inspections of guest rooms and public areas to ensure cleanliness and maintenance standards are met.
- Inventory Management : Managing inventory of cleaning supplies, linens, and other housekeeping items, ensuring that supplies are ordered and stocked as needed.
- Training and Development : Training new staff members and providing ongoing training to existing staff to maintain high standards of service.
- Scheduling : Creating and managing staff schedules to ensure adequate coverage for all shifts.
- Health and Safety Compliance : Ensuring that all health and safety regulations are followed, including proper handling of cleaning chemicals and adherence to fire safety protocols.
- Budget Management : Assisting in managing the housekeeping budget, including tracking expenses and finding ways to reduce costs without compromising quality.
- Coordination with Other Departments : Working closely with other departments, such as front desk, maintenance, and food and beverage, to ensure seamless guest experiences.
- Reporting : Preparing reports on housekeeping activities, including occupancy rates, room status, and any maintenance issues that need to be addressed.
- Bachelor’s degree, higher education qualification, or equivalent in Hotel Administration / Business Administration.
- Two to three years’ prior tenure in a similar role.
- International luxury hotel chain background.
- GCC exposure.
- English fluency is required.
- Arabic fluency is preferred.
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