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Home UAE Administration Assistant

Administration Assistant

Full time at SHAGHF CAFE in UAE
Posted on February 19, 2025

Job details

  • Oversee daily coffee shop operations, ensuring smooth service and a welcoming atmosphere for customers.
  • Manage daily office operations by coordinating schedules, organizing meetings, and ensuring smooth communication between departments.
  • Prepare and maintain accurate records, reports, and documentation, utilizing software tools to track data and enhance productivity.
  • Assist in budgeting and financial tracking by processing invoices, managing expenses, and supporting the finance team with necessary documentation.
  • Act as the first point of contact for clients and visitors, providing exceptional customer service and managing inquiries efficiently.
  • Support human resources by organizing onboarding processes, maintaining employee records, and assisting with recruitment activities.
  • Monitor office supplies and inventory levels, proactively ordering and restocking items to ensure the office runs smoothly.
  • Facilitate effective communication within the team by coordinating internal announcements and maintaining an organized digital filing system.
  • Conduct research and compile information for projects, presentations, and reports, ensuring all data is accurate and relevant.
  • Assist in the planning and execution of company events, meetings, and workshops, ensuring all logistical details are attended to.
  • Provide administrative support to senior management by managing their calendars, arranging travel, and preparing meeting agendas.
  • Manage inventory and supply chain by ordering stock efficiently and reducing waste through proper tracking.
  • Lead and train staff in exceptional customer service techniques, fostering a positive team environment.
  • Implement marketing strategies and promotions to drive customer traffic and boost sales.
  • Ensure compliance with health and safety regulations, maintaining a clean and safe environment for both staff and customers.
  • Monitor financial performance, including budgeting and forecasting, to achieve profitability targets.
  • Develop and maintain relationships with suppliers for high-quality ingredients and equipment.
  • Create and update the menu based on customer preferences and seasonal ingredients, ensuring unique offerings.
  • Handle customer feedback and complaints professionally, turning negative experiences into positive ones.
  • Analyze sales trends and customer preferences to make data-driven decisions for improving service and product offerings.
Desired Candidate Profile
  • Bachelor’s degree in business management, hospitality, or a related field preferred to ensure a solid foundation in operational principles.
  • Bachelor's degree in Business Administration or a related field, demonstrating a foundational knowledge of office management.
  • 2+ years of experience in an administrative role, showcasing a track record of efficient office operations and support.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with project management software, essential for daily tasks.
  • Strong organizational skills with the ability to multitask and prioritize effectively in a fast-paced environment.
  • Excellent verbal and written communication skills, enabling clear interactions with clients, colleagues, and management.
  • Attention to detail and a proactive approach to problem-solving, ensuring tasks are completed accurately and efficiently.
  • A customer-centric mindset, appreciating the importance of creating a positive experience for clients and stakeholders.
  • Flexibility and adaptability to changing priorities and tasks, demonstrating resilience in a dynamic work setting.
  • Ability to work independently as well as collaboratively within a team, contributing to a positive workplace culture.
  • Fluency in English, with additional language skills considered an asset, enhancing communication with diverse clients.
  • Minimum of 3 years’ experience in the food and beverage industry, with at least 1 year in a supervisory role to demonstrate leadership skills.
  • Barista certification or relevant coffee-related training to enhance knowledge of coffee preparation and quality standards.
  • Proficient in point-of-sale systems and inventory management software to streamline operations and track sales.
  • Bilingual abilities in English and another language to cater to a diverse customer base and enhance communication.
  • Strong leadership skills to motivate and guide a team in a fast-paced environment, fostering collaboration and efficiency.
  • Exceptional customer service skills, with a knack for building rapport and resolving conflicts with a positive attitude.
  • Innovative mindset with a passion for coffee culture and trends, ensuring the shop remains relevant and appealing.
  • Strong organizational skills to manage multiple tasks and priorities effectively without compromising service quality.
  • Physical stamina to stand for prolonged periods, lift heavy items, and maintain an energetic presence throughout shifts.
Employment Type: Full Time Company Industry:
  • FMCG
  • Foods
  • Beverages
Department / Functional Area:
  • Administration
Keywords:
  • Administrative Assistance
  • Office Management
  • ADTR
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