Administration Assistant

Full time at SHAGHF CAFE in UAE

Posted on February 19, 2025

Job details

Oversee daily coffee shop operations, ensuring smooth service and a welcoming atmosphere for customers.
Manage daily office operations by coordinating schedules, organizing meetings, and ensuring smooth communication between departments.
Prepare and maintain accurate records, reports, and documentation, utilizing software tools to track data and enhance productivity.
Assist in budgeting and financial tracking by processing invoices, managing expenses, and supporting the finance team with necessary documentation.
Act as the first point of contact for clients and visitors, providing exceptional customer service and managing inquiries efficiently.
Support human resources by organizing onboarding processes, maintaining employee records, and assisting with recruitment activities.
Monitor office supplies and inventory levels, proactively ordering and restocking items to ensure the office runs smoothly.
Facilitate effective communication within the team by coordinating internal announcements and maintaining an organized digital filing system.
Conduct research and compile information for projects, presentations, and reports, ensuring all data is accurate and relevant.
Assist in the planning and execution of company events, meetings, and workshops, ensuring all logistical details are attended to.
Provide administrative support to senior management by managing their calendars, arranging travel, and preparing meeting agendas.
Manage inventory and supply chain by ordering stock efficiently and reducing waste through proper tracking.
Lead and train staff in exceptional customer service techniques, fostering a positive team environment.
Implement marketing strategies and promotions to drive customer traffic and boost sales.
Ensure compliance with health and safety regulations, maintaining a clean and safe environment for both staff and customers.
Monitor financial performance, including budgeting and forecasting, to achieve profitability targets.
Develop and maintain relationships with suppliers for high-quality ingredients and equipment.
Create and update the menu based on customer preferences and seasonal ingredients, ensuring unique offerings.
Handle customer feedback and complaints professionally, turning negative experiences into positive ones.
Analyze sales trends and customer preferences to make data-driven decisions for improving service and product offerings.

Desired Candidate Profile

Bachelor’s degree in business management, hospitality, or a related field preferred to ensure a solid foundation in operational principles.
Bachelor's degree in Business Administration or a related field, demonstrating a foundational knowledge of office management.
2+ years of experience in an administrative role, showcasing a track record of efficient office operations and support.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with project management software, essential for daily tasks.
Strong organizational skills with the ability to multitask and prioritize effectively in a fast-paced environment.
Excellent verbal and written communication skills, enabling clear interactions with clients, colleagues, and management.
Attention to detail and a proactive approach to problem-solving, ensuring tasks are completed accurately and efficiently.
A customer-centric mindset, appreciating the importance of creating a positive experience for clients and stakeholders.
Flexibility and adaptability to changing priorities and tasks, demonstrating resilience in a dynamic work setting.
Ability to work independently as well as collaboratively within a team, contributing to a positive workplace culture.
Fluency in English, with additional language skills considered an asset, enhancing communication with diverse clients.
Minimum of 3 years’ experience in the food and beverage industry, with at least 1 year in a supervisory role to demonstrate leadership skills.
Barista certification or relevant coffee-related training to enhance knowledge of coffee preparation and quality standards.
Proficient in point-of-sale systems and inventory management software to streamline operations and track sales.
Bilingual abilities in English and another language to cater to a diverse customer base and enhance communication.
Strong leadership skills to motivate and guide a team in a fast-paced environment, fostering collaboration and efficiency.
Exceptional customer service skills, with a knack for building rapport and resolving conflicts with a positive attitude.
Innovative mindset with a passion for coffee culture and trends, ensuring the shop remains relevant and appealing.
Strong organizational skills to manage multiple tasks and priorities effectively without compromising service quality.
Physical stamina to stand for prolonged periods, lift heavy items, and maintain an energetic presence throughout shifts.

Employment Type: Full Time Company Industry:

FMCG
Foods
Beverages

Department / Functional Area:

Administration

Keywords:

Administrative Assistance
Office Management
ADTR

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Hiring company

SHAGHF CAFE

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Administration Assistant

Job details

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Hiring company

SHAGHF CAFE

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