Senior Product Manager

Job Description Product Strategy and Vision:

• Develop and articulate a clear product vision and strategy for gift cards and promotional products, with a focus on API capabilities.
• Conduct market research to identify customer needs, market trends, and competitive products.
• Define product roadmaps, prioritizing features and enhancements based on business value and customer impact.
• API Development and Management:
• Collaborate with engineering teams to design, develop, and optimize APIs that support our gift card and promotional products.
• Ensure APIs are robust, secure, and scalable to meet the needs of various partners and clients.
• Define API requirements, documentation, and usage guidelines to ensure seamless integration for external developers.

• Work closely with cross-functional teams including engineering, design, marketing, and sales to develop and launch new products.
• Manage the end-to-end product lifecycle, from ideation and requirements gathering to development, launch, and post-launch optimization.
• Define and track key performance metrics to assess product success and inform continuous improvement efforts.

• Act as the primary point of contact for internal and external stakeholders regarding product updates, features, and improvements.
• Gather and prioritize product and customer requirements, ensuring alignment with business objectives.
• Present product plans and updates to senior management and other key stakeholders.

• Conduct ongoing market analysis to stay informed of industry trends and competitor activities.
• Identify opportunities for innovation and differentiation in the gift card and promotions space.
• Utilize insights to drive product positioning, pricing strategies, and go-to-market plans.

• Engage with customers and partners to gather feedback and understand their needs and pain points.
• Ensure a customer-centric approach in all product development and enhancement activities.
• Develop and maintain strong relationships with key clients and industry partners.

• Strong strategic thinking and analytical skills.
• Excellent project management and organizational abilities.
• Ability to lead and collaborate with cross-functional teams.
• Exceptional communication and presentation skills.
• Proficiency in market research and competitive analysis.
• Customer-focused mindset with a passion for delivering outstanding user experiences.

• Education: Bachelor’s degree in Business, Marketing, Computer Science, or a related field. MBA or advanced degree is a plus.
• Experience:
• Minimum of 5 years of product management experience, preferably in the gift card, offers, promotions, or loyalty programs industry.
• Proven track record of successfully launching and managing products from inception to market.
• Extensive experience in API development, integration, and management.
• Experience with Agile methodologies and product management tools (e.g., JIRA, Trello, Aha!).

• Experience working with digital gift card platforms, e-commerce, or fintech solutions.
• Knowledge of emerging trends in digital payments and loyalty programs.
• Familiarity with data analytics and customer insights tools.
• Understanding of RESTful APIs, JSON, and web service technologies.

• Top equipment to work with. Eg: Macbook Pro, Magic Mouse and Keyboard, 27 inch HD Professional Monitor, Quality earphone etc..
• Best Medical Insurance covering you and your family
• Competitive salary, Never an issue for the right candidate
• A cool, tech-focused environment