Branch Manager
Full time
at HDB Financial Services Ltd.
in
India
Posted on February 18, 2025
Job details
Role : Branch Manager Vertical : Enterprise Lending Product : Secured and Unsecured Loans Experience : 7 to 8 years Location : Bangalore No of Positions : 3 Job Role : The key functions will be -
- Profitability Management - Maintaining & optimizing profitability for the branch
- Target setting & management – Monitoring branch targets in numbers & volumes
- Portfolio quality management - through superior underwriting, working closely with collections
- Cost management – managing all branch operating costs including cost of acquisition, operations etc.
- People management – Motivating team, handling HR & administration function of the branch
- Customer experience management - Ensuring superior customer experience and handling customer service in terms of collections, pre closures & service issues
- Achieve contributed value targets set for the branch
- Ensure sales volumes for multiple products, sourcing quality & underwriting diligence to meet sales targets while controlling delinquencies and frauds
- Provide superior customer experience
- Manage TAT’s on credit & processing
- Minimize pre & post disbursal discrepancies
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