Key Account Manager | Automotive | B2B | BYD | Jeddah

Job Requisition ID: 166852 Company Overview: Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa. Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Our entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. By upholding our values of respect, excellence, collaboration, and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day. Overview of the Role: The Key Account Manager plays a crucial role in driving the growth of Al Futtaim Electric Mobility by identifying and cultivating relationships with both potential and existing fleet customers. This position is focused on presenting tailored fleet mobility solutions to B2B (business-to-business) and B2G (business-to-government) clients, with a strong emphasis on achieving sales objectives while ensuring high levels of customer satisfaction and revenue generation. What You Will Do:

1. Achieve quarterly/annual corporate sales targets set by the department lead.
2. Develop a strong relationship with potential key accounts to lock annual purchase plans.
3. Maintain and cultivate relationships with B2B accounts within the assigned territory, providing ongoing support.
4. Identify business opportunities by establishing contacts with fleet customer prospects and analyzing sales options.
5. Be the single point of contact for all key account-related inquiries or concerns for Al Futtaim.
6. Identify product and service improvements by remaining current on industry trends, market, and competitors’ activities.
7. Ensure business process standards are maintained, including the monitoring of customer data capture and accuracy at all Points of Sale.
8. Prepare fleet reports by collecting, analyzing, and summarizing information.
9. Maintain accounts receivable within company guidelines.
10. Stay updated on industry trends, market changes, and competitors' activities to identify product and service improvements.

Required Skills to be Successful:

1. Bachelor’s Degree or Equivalent in Business Administration, Marketing, Finance, or related fields.
2. KSA Automotive B2B (Fleet) experience.
3. 5 years in dealership or major account sales role dealing with Rental, Government, and Corporate organizations.
4. Strong knowledge of customer service principles, including needs assessment and quality standards.
5. Understanding of marketing strategies, sales techniques, and sales control systems.
6. Proficiency in English and Arabic is required, with strong communication skills in both languages.
7. Ideally has strong operational experience in both Aftersales & Sales.
8. Competence in computer applications such as spreadsheets, word processing, and database management.

About the Team: You will be joining a dynamic and collaborative team that is dedicated to promoting the Al Futtaim Electric Mobility brand. Team members are encouraged to share insights, support each other in achieving goals, and engage in ongoing learning and development. The team's culture values integrity, cultural awareness, and a commitment to excellence in providing fleet mobility solutions. What Equips You for the Role:

1. A bachelor's degree in business administration, marketing, automotive management, or a related field.
2. At least 5 years of progressive experience in customer experience, sales, or a related discipline within the automotive industry.
3. Strong knowledge of electric vehicle technologies and market dynamics.
4. Familiarity with CRM tools and sales management software.
5. A proactive mindset with a passion for innovation and sustainable mobility solutions.

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