CRM Executive

Justlife is rocking the region with its beautifully designed home services app and is looking for brilliant minds and skilled professionals who can think outside the box and have a limit that defies the sky. Do you envision shaping the future of all home services in one of the fast-growing tech startups based in Dubai? Come onboard and dedicate yourself to becoming #everydaybetter! Take over a key role as a CRM Executive in the Marketing department and be a part of this exciting adventure of never-ending growth and success. What we expect from you:

• Execute and oversee email and WhatsApp campaigns, ensuring quality and analyzing results
• Manage automated customer journeys and oversee discount/credit uploads in the CRM system
• Plan and review organic social media content to ensure brand consistency and engagement
• Oversee influencer campaigns on TikTok and Instagram, managing relationships for maximum impact
• Coordinate with internal teams to enhance campaign effectiveness
• Lead partnership deliverables, evaluating renewals and identifying new opportunities
• Develop branded materials (e.g., uniforms, promotional items) in collaboration with design teams
• Manage video production projects from ideation to execution, ensuring high-quality output
• Support content requests for app/web updates and business development initiatives
• Analyze customer data to improve CRM strategies, ensuring efficient execution and process optimization
• Take ownership of CRM initiatives, proactively identifying areas for improvement and growth

What we are looking for:

• Bachelor's degree in marketing, advertising, engineering, business, or a related field
• 3+ years experience in marketing communications, with a strong background in CRM campaign execution, brand strategy development, and customer engagement
• Strong and hands-on experience with CRM platforms, campaign automation, and data-driven decision-making
• Ability to interpret and leverage customer data to optimize marketing strategies
• Passion for optimizing CRM as a key marketing channel and implementing creative engagement strategies
• Ability to identify and troubleshoot issues, providing clear and actionable feedback
• Strong organizational skills and attention to detail to ensure testing thoroughness
• Demonstrated ability to work independently and within a team to meet project goals

PERKS OF BEING A PART of JUSTLIFE We care about you:

• Flexible working hours and remote working arrangements depending on the job.
• One-day extra vacation on your birthday with our JustHoliday!
• Free Justlife credits so you can enjoy our own services.
• Work reality escapes opportunities through team-building games, challenges, and many more activities.

We improve you:

• Working with a great team and entrepreneurial spirit.
• Continuous learning with mentorship, coaching, on-the-job, and internal-external training.
• Never-ending growth and fast career development and internal career opportunities.
• A fair and objective Performance Management System.

We recognize you:

• Ignition of the hero in you through our ‘JustHeroes’ Reward and Recognition Program.
• Availability of company discounts and gift vouchers.
• A bonus for every successful Employee Referral.

ABOUT US At Justlife, we envision a life without any chores that keep you from doing what you really want to. Justlife is the region’s leading super app for home services. We connect individual needs with on-demand services, through our innovative marketplace platform. We helped digitalize the cleaning service industry in UAE, back in 2015, and have been expanding our services from home cleaning alone to serving all our customer’s needs at home across the GCC. We now offer home cleaning, salon & spa at home, healthcare at home, maintenance & repairs, upholstery cleaning, pest control & disinfection, moving and packing, and car cleaning, and many more. We built a network of thousands of trained professionals and served over 6 million sessions across UAE, KSA, Kuwait, Qatar, and Oman. With a team of 200+ full-timers and over 1000 service professionals, we pride ourselves in having created a culture that puts people first. We promise our customers stellar service, our suppliers a valuable partner, our professionals a better life, and our employees a work environment where they can be their best versions of themselves. Join the tribe and let’s become #everydaybetter , together!#J-18808-Ljbffr