Housekeeping Manager

Full time at Movenpick in UAE

Posted on February 18, 2025

Job details

Under the guidance of the Executive Housekeeper and within the limits of the policies, oversees and directs all aspects of the housekeeping department.
To demonstrate pride in the workplace with a high level commitment.
To promote a helpful and professional image to the internal and external customer.
To use guest names whenever appropriate.
To report to work within the requested time, prior to the commencement of duty, well-groomed and dressed to the uniform standard.
To carry out any reasonable duties as requested by a Senior Manager.
To be aware of the Hotel Management, their Office location, role and availability.
To have a good knowledge of all the different types of Rooms, Hotel facilities, and hours of operation, Restaurants, Shops and Function rooms.
To be well informed about special Functions and events held in the hotel on a daily basis.

Key Deliverables and Responsibilities

To assist the Executive Housekeeper to control and direct the Housekeeping Department.
Specific responsibility to assure a smooth operation with the highest Standards of Service.
Service according to the Company’s Policies.
To monitor the Day to Day Operation.
To carry out Inventories of Equipment and Linen to ensure Costs are controlled and Hotel Standards are kept.
To monitor close cooperation with all Departments and Guests.
To conduct Orientation and Training programs to new and current Housekeeping heartists.
To carry out daily Briefing, On Job Trainings and Appraisals within Department.
To inspect daily Guest Rooms and Public Areas.
To check VIP Rooms to ensure Cleanliness and Standards are kept to Hotel Standards.
To monitor Guest Arrivals for special Guest Requests.
To identify problem Areas as identified by Guest and Staff feedback.
To establish and maintain effective heartists relations.

Operations:

Ability to focus attention on details and be able to organize, prioritize and follow-up.
Must be able to take initiative and work productively within any given period of time unsupervised. Should be aggressive and must work well under pressure.
Ability to maintain confidentiality and security of all guest and general hotel information.
Must be a team player, working well with other departments and co-workers.
Ability to work flexible hours, including weekends and evenings if necessary.
Ability to go the extra mile, to provide the extra attention in order to satisfy guests individual needs and wants.
Should be creative, innovative and strive for continuous improvement.
Should display leadership qualities in regards to thinking clearly, quickly, and making decisions.
Ability to promote positive relationships with all guests in the hotel and company.
Ability to prioritize and organize work assignments; delegate work.
Ability to direct performance of staff and follow up with corrections where needed.
Ability to motivate staff and maintain a cohesive team.
Ability to ascertain departmental training needs and provide such training.
Ability to be a clear thinker, analyze and resolve problems exercising good judgment.
Ability to remain calm and courteous with demanding/difficult guests and/or situations.
Evaluate the staffing requirements and prepare work schedules weekly, adhering to budget goals.
Ensure that sufficient staffing is present to meet the daily business demands.
Handle all disciplinary counselling as needed according to Movenpick policy.
Communicate anticipated business demands daily with each heartist.
Conduct daily line-ups.
Ensure staff’s knowledge of hotel services, features, and amenities.
Assign specific tasks to the staff as they arise.
Monitor and ensure that the Housekeeping staff performs their job functions to the hotel’s standards.
Assist the Housekeeping Staff whenever necessary in performing all job functions.
Conduct ongoing training with existing staff and ensure that new staff is certified as required.
Accommodate all guest requests in an accurate and efficient manner.
Coordinate all group requests and needs.
Monitor and maintain cleanliness and working conditions of equipment and supplies.
Prepare work orders for equipment repairs and distribute to Engineering.
Ensure all supplies are ordered with accurate usage factors and are received in a timely manner.
Ensure that all pertinent information is documented in the logbook daily.
Complete daily walk through with the night cleaners and evaluate their work.
Ensure payroll is documented and submitted accurately and promptly.
Ensure productivity forecasts are accurately completed and submitted timely.
Conduct performance appraisals of designated staff as required.
Assist in any emergency procedures such as Evacuation, Fire & Bomb Threat.
To ascertain a high degree of cleanliness within the Rooms (to receive zero complaints about your department).

Qualifications

Diploma or Degree in Hotel Management.
Previous experience in the same industry.

Additional Information

Strong leadership skills and the ability to manage a diverse team of employees.
Excellent communication skills, both written and verbal.
Ability to work well under pressure and prioritize tasks effectively.

#J-18808-Ljbffr

Apply safely

To stay safe in your job search, information on common scams and to get free expert advice, we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organization working to combat job scams.

Hiring company

Movenpick

See All Movenpick Jobs

Improve your chance to get this job. Do an online course on English starting now.

TESOL, Grammar And Vocabulary Janets

AED 39
~~AED 918~~

Duration: Upto 7 Hours

Enrol
English Literature Diploma Janets

AED 39

Duration: Upto 11 Hours

Enrol

See all courses

See All Housekeeping Jobs

Housekeeping Manager

Job details

Apply safely

Hiring company

Movenpick

Field Specialist- MPD (Managed Pressure Drilling)

MPD Engineer (Managed Pressure Drilling)

Asset Manager

Sr. Reservoir Management

Senior Contract Manager

Project Manager

Project Lifecycle Management Lead

Project Contract Manager

Project Sourcing Specialist

Material Workflow Specialist

Marine Pilot

Tax Supervisor

Treasury Supervisor

Document Controller

Business Application and ERP Coordinator

Senior Project Controls Engineer

Senior RBI Engineer (Fixed Term - 24 Months)

Graduate Trainee - Engineering (UAE Nationals Only)

Commissioning Process / Utility Engineer

Jobs

Courses

Location

Follow us

Home UAE Housekeeping Manager

Home UAE Housekeeping Manager

Housekeeping Manager

Job details

Apply safely

Hiring company

Movenpick

Similiar Jobs that might interest you

Field Specialist- MPD (Managed Pressure Drilling)

MPD Engineer (Managed Pressure Drilling)

Asset Manager

Sr. Reservoir Management

Senior Contract Manager

Project Manager

Project Lifecycle Management Lead

Project Contract Manager

Project Sourcing Specialist

Material Workflow Specialist

Marine Pilot

Tax Supervisor

Treasury Supervisor

Document Controller

Business Application and ERP Coordinator

Senior Project Controls Engineer

Senior RBI Engineer (Fixed Term - 24 Months)

Graduate Trainee - Engineering (UAE Nationals Only)

Commissioning Process / Utility Engineer

Why are you reporting this job?

Laimoon Job Alert fresh jobs directly from websites*

Jobs

Courses

Location

Follow us