Spa Therapist - Hilton Abu Dhabi Yas Island

Full time at Hilton Worldwide, Inc. in UAE

Posted on February 18, 2025

Job details

Job Description - Spa Therapist - Hilton Abu Dhabi Yas Island (HOT0BDBS)

Job Number:

HOT0BDBS

Work Locations:

Hilton Abu Dhabi Yas Island, Yas Island, Abu Dhabi 500200 A Spa Therapist is responsible for providing professional treatments and services for guests, including but not limited to body and facial treatments, massages, home care advice, and tours of the facilities. Maintaining safety and cleanliness and ensuring guest satisfaction regarding all areas of Spa services in accordance with company standards. What will I be doing? As a Spa Therapist, you are responsible for performing the following tasks to the highest standards:

Attending Hilton Trainings and monthly departmental meetings as required
Ensuring high standards of cleanliness in the department
Reporting any maintenance issues to the Front Office Manager
Assisting in all areas of the operations as requested by the Front Office Manager
Being fully aware of current and future services offered by the hotel
Ensuring that departmental operation budget is adhered to, maximizing revenues and minimizing expenses
Providing efficient guest service from point of arrival to check out, including booking, changing, and canceling appointments and upselling retail
Accurately scheduling all massage reservations and processing billing and posting for spa and retail services
Explaining spa treatment menu and packages to guests
Greeting and welcoming all incoming and outgoing guests and staff in accordance with brand standards
Maintaining the quality of service and overall appearance of locker areas, lounge area, and restrooms
Ensuring proper cleanliness of locker room, lounge, steam/sauna room, prep room, and restrooms
Stocking water and other beverages and setting up and breaking down beverage and fruit stations
Assisting guests and providing personal training sessions if necessary
Maintaining the fitness center by looking after equipment and coordinating with Precor representative for maintenance and product updates
Ensuring audio-visual equipment is well maintained and in good condition
Providing courteous and efficient guest service from point of arrival through check out
Orienting guests through our fitness facility and providing personal guest service

What are we looking for? A Spa Therapist serving Hilton Brand hotels and vacations is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Experience in hospitality or customer service industry is required
Ability to read, write, speak, and understand the English language to effectively communicate with guests
Ability to speak effectively in front of groups of customers or employees of the organization
Ability to deal with problems involving several concrete variables in standardized situations
At least 1 year experience in the spa or hospitality industry
Experience in a resort or wellness-related field

What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For over a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. Our amazing Team Members are at the heart of it all!#J-18808-Ljbffr

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Hiring company

Hilton Worldwide, Inc.

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Spa Therapist - Hilton Abu Dhabi Yas Island

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Hilton Worldwide, Inc.

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Home UAE Spa Therapist - Hilton Abu Dhabi Yas Island

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Spa Therapist - Hilton Abu Dhabi Yas Island

Job details

Job Number:

Work Locations:

Apply safely

Hiring company

Hilton Worldwide, Inc.

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