Job details
If you're looking for a career with our Inclusive Collection, please click here to view job postings. "I joined as a server on the catering staff. Thanks to Hyatt's training and support, I now oversee a brilliant team that helps brings events to life."
Responsibilities
- Proactively finding opportunities and leads for business growth by creating and maintaining your customer database.
- Achieving personal Event Sales targets by converting leads into business opportunities.
- Understanding client needs and providing a proposal which best suits their requirements.
- Conducting event space site inspections outlining our unique selling points to the client.
- Planning an event successfully from beginning to end using the hotel’s event management system.
- Handling a group movement in the hotel with attentive care.
- Ensuring a well-executed event which exceeds customers’ expectations.
- Communicating effectively and working closely with all concerned operations departments in the hotel.
- Handling guest and employee enquiries in a courteous and efficient manner, reporting complaints or problems.
- Ensuring adherence to laws, regulations, and hotel policies.
- Maintaining positive guest and colleague interactions with good working relationships.
Qualifications
- Passion for the hospitality industry and eagerness to learn.
- Be well spoken and an enthusiastic speaker.
- Be comfortable with computer literacy.
- Good administrative, organizational, and problem-solving skills.
- Excellent communication, sales, and customer service skills.
- The ability to multitask, work in a fast-paced environment, and meet deadlines.
- Current knowledge of industry trends and regulations is an advantage.
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Hiring company
Hyatt Hotels Corporation
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