General Manager Operations- Service, Parts and Rental

General Manager Role Reporting directly to the Managing Director. Key Responsibilities:

1. Manage branch, workshop, rentals, service, and parts nationally across 6 locations.
2. Streamline operations and expand service offerings.
3. Achieve $2–$3 million in EBITDA from service, parts, and rental within three years.
4. Oversee daily operations including 5 Branch Managers, Workshop and Service Manager, Rental and Parts Manager.
5. Develop and execute expansion strategies, including fixed price services and loyalty programs.
6. Create a learning and continuous improvement culture within the business.
7. Own P&L for the service, parts, and rental business.
8. Engage with senior stakeholders and manage customer satisfaction and service escalations.

Client Details: The business is an SME with revenues of circa $30m specializing in lift and access equipment delivered nationwide. The company intends to expand its Parts, Service, and Rentals division across the country and is looking for a General Manager to provide the blueprint for this expansion and execute it strategically. Profile: You are mechanically proficient, having spent your earlier career in a workshop branch environment or having run branches within those environments. You have progressed within the equipment hire industry to lead national operations. You can demonstrate real financial acumen, have several years of experience in an industrial, utilities, or heavy equipment setting, and have previously expanded a parts, service, and rentals offering. Ideally, you will have experience with strong ERP understanding and further education in a related field/MBA. Job Offer: Up to $250,000 Base Salary + Super + short and long term bonus. For inquiries, contact or click APPLY NOW.#J-18808-Ljbffr