Assistant Manager - Specialty Restaurant

Your Fairmont Journey Starts Here: Are you someone with a passion for excellence and a flair for exceptional hospitality? Fairmont Udaipur Palace invites you to embark on an unforgettable journey of luxury and join our pre-opening team.

Job Description

• Ensure correct grooming standards are followed at all times.
• Responsible for the smooth operation of the outlet.
• Follow up on all financials, LQA, Forbes and TrustYou targets.
• Be aware of the daily, monthly, and yearly financial targets.
• Actively contribute towards the achievement of financial targets.
• Report all issues and negative guest feedback on the Glitch system.
• Follow up on opening and closing checklists.
• Maintain the HACCP & FIFO standards as required by the regional governing body.
• Handle financial procedures according to guidelines set by the finance department.
• Link all facets of service, cuisine, and entertainment.
• Assume the responsibility of daily operations.
• Handle security incidents and guest complaints with confidence and report them in a timely manner to the direct supervisor.
• Assist in daily briefings for all staff prior to the commencement of the shift.
• Be creative, confident, and prepared to think outside of the box.
• Follow the personal development plan set by the direct supervisor.
• Ensure the operational inventory is always accounted for and in immaculate condition.
• Maintain the outlet at the highest levels.
• Create opportunities for upselling products.
• Develop the direct team to strive for excellence.
• Inspire heartists to create a flow of new and ‘improved’ ideas.
• Follow the Hotel Evacuation Policy in case of an emergency.
• Ensure awareness and deliver optimum levels of service and guest satisfaction.
• Establish and maintain effective communication across all divisions.
• Lead by example through a passionate, hands-on approach.
• Assist with collecting information for the monthly P&L review.

Qualifications

• 2-3 years’ experience as a leader, preferably in a fast-paced luxury property.
• Excellent knowledge in Food & Beverage, including bar operations.
• Computer literacy is an added advantage; previous use and mastery of point of sale system required.
• Ability to focus attention on guest needs, remaining calm and courteous at all times.
• Service-focused personality with strong interpersonal and problem-solving abilities.
• Ability to work well under pressure in a fast-paced environment.
• Ability to work cohesively and collaboratively as part of a team.

Additional Information