Graduate Product Specialist
Job details
A brilliant opportunity for a talented Graduate to work as a Product Specialist, joining a market-leading disruptive software technology firm in London. Offering excellent training, career progression and prospects, this is a unique opportunity to work for a rapidly expanding machine learning software house. This is an ideal time to join this growing organisation and be guided by some of the brightest minds in this field. On a daily basis, you will be working closely with the sales team to deliver Proof of Concepts and assist with live customer projects for a machine learning platform. Location: Central London– 3 days in office / 2 days remote Salary: £30,000 - £32,000 + healthcare, pension etc. Requirements for Graduate Product Specialist
- A minimum of a 2.1 bachelors from an internationally renowned University in a STEM or Law related discipline
- At least AAB at A-Level or equivalent UCAS points (please ensure A-Level grades are included on your CV).
- Basic scripting knowledge in Python or Bash
- Excellent customer-facing skills
- A motivated self-starter with a problem-solving attitude
- Strong aptitude for picking up technologies
- Ability to work with autonomy and as part of a team
- Great communication skills with fluent spoken and written English
- You will be the main point of contact and liaise with clients, internal teams (predominantly the tech team)
- Manage live customer projects from planning to final review
- Provide customer training to new and existing customers
- Deliver workflow advice to customers using the product
- Identify significant new projects
- Basic troubleshooting, and escalation of issues to the tech team
- Gain an in-depth understanding of the company’s technology so you can advise customers how to import/export data
- Provide updates to the management team on accounts
- Working for an industry-leading software company who have a fantastic track record of successfully hiring and training graduates
- An exciting opportunity supporting projects on a machine learning platform
- A good remuneration and benefits package
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