Technical Support L2 IT Engineer - Dublin

Technical Support L2 IT Engineer - Dublin

Permanent | StackandCo | Ireland

Posted On 10/01/2024

Job Information

IT Services Work Experience: 5+ years Excellent Salary + Benefits + Training Location: Dublin, Ireland

Job Description

Senior Technical Support IT Engineer L2 - Dublin - Hybrid 2 - 3 days WFH. This is a fantastic opportunity for a Senior Technical Support IT Engineer L2 who wants to bring their skills and experience to the next level. The role offers training and experience, with a pathway to Field Service Engineer work on interesting projects. The client encourages and funds Microsoft Certification Training. The client is based in North Dublin and is a small, growing IT services company, offering a happy work environment. The small team collaborates well, and the client seeks a Helpdesk IT Support Engineer with a positive attitude and ambition to advance. As a Technical Support Helpdesk Engineer, you will need at least 4+ years of current experience in 2nd level technical support and remote IT support work within a Microsoft environment using Windows 10, Office365, and Active Directory, with an interest in networking. You will have a career pathway towards a Level 3 Technical Support job or IT project work, with mentorship and encouragement to help you progress. You will be encouraged to study for and gain your Microsoft certifications.

Requirements

Requirements for Senior Technical Support IT Engineer Level 2

• Current IT Engineer or 2nd Level technical support experience.
• Strong & Proven Technical Support, about 5+ years experience.
• Experience with Windows 10.
• Office365 Admin experience.
• Active Directory experience.
• Hyper-V experience.
• Firewall or Sonicwall experience is a strong bonus.
• Project experience, as you will be able to run projects.
• Must be based in Ireland and legally able to work here with the correct visa.
• Perfect clear English with excellent communication skills.

If you have experience or knowledge of technologies such as VMware, Microsoft Suite, 365, Azure, Active Directory, DNS - Domain Management, and Firewalls, you will receive training with these technologies and more. This is an excellent opportunity as you will gain exposure to field engineer work and larger networks through installations that you will work on. A full Irish driving license is a bonus. You must be legal to work in Ireland and based near North Dublin. Hybrid work environment: after you pass probation, you will be able to increase your WFH days to 3 days a week remote work. Please send your CV to Gerry Nolan at Stack and Co now as this is urgent and the client wants to hire immediately. ** Apologies, no visa sponsorship or relocation is available. You must be legal to work in Ireland and based in Dublin. #J-18808-Ljbffr