Telemarketer (WFH)

About Us:

Speech Academy Asia is a leading provider of public speaking and confidence-building programs. We empower individuals, from preschoolers to adults, with essential communication skills to help them excel in their personal and professional lives. We are looking for a motivated and results-driven Telemarketer to join our team. If you have great communication skills and enjoy engaging with people, this role is perfect for you!

Job Responsibilities:

• Conduct outbound calls to potential customers to introduce our public speaking and enrichment programs.
• Call and follow up with leads to attend free trial classes conducted by Speech Academy Asia.
• Promote trial classes for English and Mandarin Public Speaking classes.
• Send follow-up text messages to parents who have agreed to attend trial classes.
• Provide accurate information about courses, promotions, and registration processes.
• Maintain a detailed and updated database of customer interactions, ensuring it is updated after every call.
• Handle customer inquiries and objections professionally.
• Meet sales targets and contribute to team goals.
• Perform any other ad hoc duties assigned by the Supervisor .

Requirements:

• Strong verbal communication and persuasion skills.
• Self-motivated, goal-oriented, and able to work independently.
• Prior experience in telemarketing, sales, or customer service is a plus but not required.
• Fluent in English.
• Basic computer skills for record-keeping and follow-ups.

Work Arrangement:

• Hybrid : Combination of office and remote work during the probation period.
• Work-from-home : Fully remote after successfully passing probation.

Benefits:

• Competitive commission and incentive structure.
• Flexible working arrangements after probation.
• Supportive and dynamic work environment.
• Opportunities for career growth and skill development.

Interested? Apply and submit your resume now! We look forward to welcoming you to our team. 🚀