Home Saudi Arabia Quality Manager - ISO

Home Saudi Arabia Quality Manager - ISO

Quality Manager - ISO

Full time at CARE in Saudi Arabia
Posted on February 17, 2025

Job details

Job Description: Job Purpose: To maintain and enhance the quality of IT services provided by the Unified IT Command Center, ensuring compliance with performance standards and driving continuous improvements. ROLE AND RESPONSIBILITIES

  1. Develop and implement quality assurance processes for IT services, aligning with organizational and industry standards.
  2. Periodically audit IT operations to ensure adherence to defined quality metrics and SLA/SLO compliance.
  3. Collaborate with technical teams to ensure monitoring systems provide actionable data for quality improvements.
  4. Define and track quality metrics for service performance, such as availability, response time, and error rates.
  5. Support initiatives to ensure predictive monitoring and anomaly detection methods align with quality objectives.
  6. Provide actionable recommendations to improve workflows, processes, and service delivery mechanisms.
  7. Deliver regular reports on quality performance, highlighting areas for improvement and progress toward established goals.
QUALIFICATIONS AND EDUCATION REQUIREMENTS
  1. Bachelor's degree in IT, Quality Management, or a related field.
  2. Minimum of 10 years of experience in the IT field.
  3. Should have prior experience in quality process/standards in IT Infra, Command Center, ITIL, ISO 20000, etc.
  4. Minimum of 5 years of experience in quality assurance, performance monitoring, and implementing process improvement frameworks.
Technical qualifications:
  1. Practical experience with quality management frameworks and continuous improvement methodologies.
  2. Familiarity with performance monitoring and metrics tracking for IT services.
  3. Ability to lead RCA processes and recommend actionable improvements.
#J-18808-Ljbffr

Apply on company website
Apply safely

To stay safe in your job search, information on common scams and to get free expert advice, we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organization working to combat job scams.

Share this job
See All CARE Jobs
Improve your chance to get this job. Do an online course on Quality Management starting now. Claim $10 promo towards online courses. See all courses

Similiar Jobs that might interest you

... LNG and Upstream Projects for M&A deals, by leading ... opportunities Lead the preparation of high quality management ...

Saudi Arabia 30 days ago

Apply on Jobsite

... . To be responsible for the quality of service performed by the ...

Saudi Arabia - Dammam 30 days ago

Apply on Jobsite

... (NPV) and hydrocarbon recovery. Lead, design and practice ... : horizontal and multilateral wells. Lead and participate in ...

Saudi Arabia 30 days ago

Apply on Jobsite

... (NPV) and hydrocarbon recovery. Lead, design and practice ... : horizontal and multilateral wells. Lead and participate in ...

Saudi Arabia 30 days ago

Apply on Jobsite

... (NPV) and hydrocarbon recovery. Lead, design and practice ... : horizontal and multilateral wells. Lead and participate in ...

Saudi Arabia 30 days ago

Apply on Jobsite

... (NPV) and hydrocarbon recovery. Lead, design and practice ... : horizontal and multilateral wells. Lead and participate in ...

Saudi Arabia 30 days ago

Apply on Jobsite

Project Manager

 Saudi Aramco

Aramco energizes the world economy. Aramco occupies a unique position in the global energy industry. We are the world' ...

Saudi Arabia 30 days ago

Apply on Jobsite

... our affiliates. You will also lead the Readiness Assessment to ... Ways of Working and Lead the Readiness Assessment to ...

Saudi Arabia 30 days ago

Apply on Jobsite

Project Manager

 Saudi Aramco (ASC)

Aramco energizes the world economy. Aramco occupies a unique position in the global energy industry. We are the world' ...

Saudi Arabia 30 days ago

Apply on Jobsite

Aramco energizes the world economy. Aramco occupies a unique position in the global energy industry. We are the world' ...

Saudi Arabia 30 days ago

Apply on Jobsite

... our affiliates. You will also lead the Readiness Assessment to ... Ways of Working and Lead the Readiness Assessment to ...

Saudi Arabia 30 days ago

Apply on Jobsite

Aramco energizes the world economy. Aramco occupies a unique position in the global energy industry. We are the world' ...

Saudi Arabia 30 days ago

Apply on Jobsite

... to work independently, maturity to deal with Senior stakeholders, excellent communication ...

Saudi Arabia 30 days ago

Apply on Jobsite

... to work independently, maturity to deal with Senior stakeholders, excellent communication ...

Saudi Arabia 30 days ago

Apply on Jobsite

Exploration Data Analyst

 Saudi Aramco (ASC)

... formulating data capturing, governance, quality, analytics as well ... KPIs) to measure data quality improvements and provide ...

Saudi Arabia 30 days ago

Apply on Jobsite

... formulating data capturing, governance, quality, analytics as well ... KPIs) to measure data quality improvements and provide ...

Saudi Arabia 30 days ago

Apply on Jobsite

Financial Economic Modeler

 Saudi Aramco (ASC)

... LNG and Upstream Projects for M&A deals, by leading ... opportunities Lead the preparation of high quality management ...

Saudi Arabia 30 days ago

Apply on Jobsite

... skills are necessary to lead and work with environmental ... 3rd party audits. Monitor air quality, waste water and water ...

Saudi Arabia 30 days ago

Apply on Jobsite

Senior Environmental Engineer

 Saudi Aramco (ASC)

... skills are necessary to lead and work with environmental ... 3rd party audits. Monitor air quality, waste water and water ...

Saudi Arabia 30 days ago

Apply on Jobsite
See All Quality Jobs
Jobs
Courses
Saudi Arabia
Middle East
Asia
Europe
Australia
Africa
The Americas
Global
Promote courses on Laimoon Promote your courses
Free virtual classroom software

Copyright 2025 © Laimoon.com Privacy Policy   -    Terms Of Use

Feedback Feedback