Home Saudi Arabia Customer Care Representative

Home Saudi Arabia Customer Care Representative

Customer Care Representative

Full time at HelloApp in Saudi Arabia
Posted on February 17, 2025

Job details

Department: Care Center Reports To: Care Center Team Leader Job Summary: As a Customer Care Agent, you are at the forefront of ensuring a high-quality experience for our customers. Your main responsibility is to address customer complaints and inquiries, providing prompt and accurate solutions to maintain and enhance customer satisfaction. Key Responsibilities:

  • Respond to customer tickets and inquiries promptly, ensuring quick and effective resolutions within the specified timelines.
  • Maintain a high level of professionalism and patience when interacting with customers to understand their issues or concerns.
  • Track and document all interactions and steps taken to resolve customer issues in the CRM system.
  • Work collaboratively with other teams to escalate and resolve complex issues, ensuring comprehensive customer support.
  • Participate in training sessions to stay updated on product or service changes and improvements.
  • Strive to meet or exceed service standards and performance metrics.
Qualifications:
  • Bilingual Ar / En
  • Previous experience in a customer support role, preferably in a call center or similar environment.
  • Good communication skills and the ability to handle stressful situations with calmness and courtesy.
  • Proficient in using CRM software and other common office software.
  • Empathetic and customer-focused, with strong problem-solving skills.
#J-18808-Ljbffr

Apply on company website
Apply safely

To stay safe in your job search, information on common scams and to get free expert advice, we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organization working to combat job scams.

Share this job
See All HelloApp Jobs
Improve your chance to get this job. Do an online course on Customer service starting now. Claim $10 promo towards online courses. See all courses

Similiar Jobs that might interest you

... . Overview We are seeking a Senior Public Relations Representative to join our Planning & Performance ...

Saudi Arabia 30 days ago

Apply on Jobsite

... . Overview We are seeking a Senior Public Relations Representative to join our Planning & Performance ...

Saudi Arabia 30 days ago

Apply on Jobsite

... a Senior Single Buoy Mooring (SBM) Terminal Representative ... Act as a terminal representative onboard tanker loading ...

Saudi Arabia 30 days ago

Apply on Jobsite

Business Development Lead

 Saudi Aramco (ASC)

Aramco energizes the world economy. Aramco occupies a unique position in the global energy industry. We are the world' ...

Saudi Arabia 30 days ago

Apply on Jobsite

... , and promotes good customer relations at the well site, ... job plan with customer representative and manage any changes ...

Saudi Arabia 30 days ago

Apply on Jobsite

Associate Engineer

 Saudi Aramco

... , Lead equipment incident investigation teams. Represent Saudi Aramco to investigate equipment ...

Saudi Arabia 30 days ago

Apply on Jobsite

... prepare high quality reports that represent key findings and analysis in ...

Saudi Arabia 30 days ago

Apply on Jobsite

... prepare high quality reports that represent key findings and analysis in ...

Saudi Arabia 30 days ago

Apply on Jobsite

... personnel and vendor representatives, alternative parts or systems. Represent AMSD on standing ...

Saudi Arabia 30 days ago

Apply on Jobsite

... personnel and vendor representatives, alternative parts or systems. Represent AMSD on standing ...

Saudi Arabia 30 days ago

Apply on Jobsite

Jv Offtake Specialist

 Saudi Aramco

... for all refined products, representing Saudi Aramco in ... supplier in relation to such legal commitments. Represent Aramco ...

Saudi Arabia 30 days ago

Apply on Jobsite

... for all refined products, representing Saudi Aramco in ... supplier in relation to such legal commitments. Represent Aramco ...

Saudi Arabia 30 days ago

Apply on Jobsite

... licensors in discussions related to projects licensor ... model to deliver representative results. Present technical ...

Saudi Arabia 30 days ago

Apply on Jobsite

... licensors in discussions related to projects licensor ... model to deliver representative results. Present technical ...

Saudi Arabia 30 days ago

Apply on Jobsite

... of regulatory requirements related to industrial hygiene ... mission success. • Ability to represent the organization and ...

Saudi Arabia 30 days ago

Apply on Jobsite

... indicators (KPIs) representing optimum operability, profitability, ... . Investigate incidents related to Utilities ...

Saudi Arabia 30 days ago

Apply on Jobsite

... to queries regarding specific topics. Represents Saudi Aramco at industry conferences ...

Saudi Arabia 30 days ago

Apply on Jobsite

Global Oil Supply Specialist

 Saudi Aramco (ASC)

... energy and company related coverage. Developing, ... regarding specific supply related topics. Representing SMA and ...

Saudi Arabia 30 days ago

Apply on Jobsite

... and mathematical equations that accurately represent the behavior of various processes ...

Saudi Arabia 30 days ago

Apply on Jobsite
See All Customer Jobs
Jobs
Courses
Saudi Arabia
Middle East
Asia
Europe
Australia
Africa
The Americas
Global
Promote courses on Laimoon Promote your courses
Free virtual classroom software

Copyright 2025 © Laimoon.com Privacy Policy   -    Terms Of Use

Feedback Feedback