Home Saudi Arabia AA Country Training Manager
Home Saudi Arabia AA Country Training Manager
AA Country Training Manager
Job details
The Country Training Manager role is part of the Business Excellence department in country reporting to the Business Excellence Lead. The role is responsible for building the knowledge and capabilities of the Allergan Aesthetics organization at a country level through the successful development/delivery of brand, customer engagement and coaching training for all commercial roles. Key responsibilities:
- Facial brands responsibility of all commercial roles in Country.
- Understanding the overall business at a country level and taking insights from different industry sources and data to make strong recommendations on training solutions and plans to leaders.
- 50% time allocated to field visits to gain an understanding of strengths and gaps in the field force, to make strong recommendations for focused training.
- Working closely and consulting with stakeholders at the country level to build a robust strategic training plan that is in line with the business needs and maximizes resources from the International Training & Capabilities team.
- Successful implementation of international training curricula , learner journeys , programs, and materials, where relevant.
- Delivery of brand knowledge training in collaboration with Marketing and Medical colleagues.
- Delivery of sales force skill training programmes with subject matter experts where appropriate.
- Support and embedment of Key Account Management across Allergan Aesthetics.
- Design and development of curricula , programmes and materials where there are needs, with no aligned international solutions.
- Agrees on the business desired outcome from training with stakeholders, as well as methods to measure and evaluate the success of training.
- Driving change in the organization through successfully implementing new training strategies, concepts and initiatives.
- Driving a coaching culture in leaders in the organization.
- Working closely with Medical Affairs and Regulatory to ensure efficient and thorough approval of all brand materials.
- Measures all training initiatives through all levels of the Kirkpatrick evaluation to ensure that initiatives result in a positive change in behaviours as well as resulting in strong business outcomes.
- Acts as a coach when required for Customer Facing Roles (Product Specialist, KAM).
- Runs specific knowledge and skills assessments throughout the year to continually measure the capabilities within the organization.
- Working closely with the international training and capabilities team and contributing to the international strategic plan through sharing needs of the business.
- Management of training budget.
- Education: A bachelor's degree in a relevant field, such as education, instructional design, human resources, or business administration, is typically required. A master's degree in a related field could be a plus.
- Must be Certified Trainer from an accredited well-known institution.
- Expert in using the ADDIE model.
- A Training Manager should have a minimum of 5 years of experience in training, learning and development, or a related field, with experience managing a team (direct or indirect).
- Experience in the pharmaceutical, medical, or cosmetic industry is an advantage.
- Experience in commercial roles or training commercial roles such as Representative, Key Account Manager or Sales Manager.
- Understanding of the latest training/learning methodologies, content development and delivery approaches.
- Experienced in project, budget and procurement management, with external & internal training vendors.
- Excellent knowledge of compliance in the industry.
- Experience developing and implementing training programs, and evaluating the effectiveness of training initiatives.
- Technical Skills: Strong technical skills in instructional design, curriculum development, and learning management systems. Should be familiar with training software and tools and have experience with e-learning and virtual training.
- Interpersonal Skills: Excellent communication and interpersonal skills, as they will be working with a variety of stakeholders, including senior management, trainers, and trainees. Able to build strong relationships and collaborate effectively with others.
- Business Acumen: Good understanding of the organization's goals, values, and strategies. Able to align the training programs with the company's business objectives.
- Creativity: Creative in developing engaging and interactive training programs.
- Leadership Skills: Strong leadership skills and able to motivate and inspire the team they train.
- Cultural Awareness: A strong understanding of the local culture, customs, and language may be beneficial.
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