People and Workplace Culture Advisor

Hey! Let me fetch the job description for you...

People and Workplace Culture Advisor

Location: Manoora Company: Community Enterprise Queensland

Description:

Are you ready to embark on a career journey that offers professional growth working with Aboriginal and Torres Strait Islander peoples in remote communities and related networks and delivers a meaningful impact? Community Enterprise Queensland (CEQ) seeks a dedicated individual to fill the pivotal role of People & Workplace Culture Advisor. As a critical team member, you will be at the heart of our support services function in the Torres Strait, Northern Peninsula Area, and remote Aboriginal communities. Operating in 31 retail stores across remote locations, CEQ ensures access to quality fresh food, groceries, and essential services like fuel, gas, and ATM facilities. Your role will be based in the busy and culturally diverse Cairns Support Office, with occasional travel to other locations, often involving small air and watercraft and unique experiences in Country. It really needs you to be enthusiastic about making a difference and ready to take on a challenging and rewarding role that aligns with your values (ours is “caring, every day, always”) and aspirations. If so, we invite you to join us at Community Enterprise Queensland. To take this step in your exciting career journeying, apply for this role. Summary The People & Workplace Culture Advisor (P&WC Advisor) is responsible for supporting the People & Workplace Culture Manager in the effective and professional support, guidance, and management of people and workplace culture related matters across the business. With a compassionate and patient approach, the P&WC Advisor brings strong attention to detail and written and verbal skills, with a high energy for collaboration and continuous improvement. Partnering with a cross-cultural, geographically dispersed team from Cairns to Cape York Peninsula, Gulf of Carpentaria, North Queensland and the Torres Strait Islands, the P&WC Advisor will work in alignment with the CEQ vision and values and plays an integral role in ensuring the ongoing success and reputation of CEQ as an employer of choice. Qualifications & Experience

• Hold Bachelor of Business (Human Resources Management) or other qualification at the discretion of the General Manager Corporate Services
• Hold or have the ability to obtain AHRI Professional Membership
• Minimum of 3 years’ experience working in a similar role, working in a large and complex business.

Software & Systems Experience

• Intermediate to advanced level of competency using the Microsoft Office Suite (Word, Excel, PowerPoint, Teams)
• Basic to intermediate level of competency using HRIS such as SAP, ActionHRM, ELMO or similar and payroll systems such as Humanforce and Pronto, or other similar systems preferred.
• Basic to intermediate level of competency using time-sheeting systems such as Humanforce and payroll systems such as Pronto, or other similar systems preferred.
• Intermediate level of competency using internal company Social Media platforms such as Yammer or Viva desirable.

Team

• Work as part of the Corporate Services team, within the People & Workplace Culture department, and as part of the wider CEQ team, providing support and guidance to all team members to ensure the alignment of CEQ’s strategic goals with the Values of the organisation.
• Ability to work in a cross-cultural team environment and provide peer support to other team members, in a team where respect for and a desire to gain an understanding of traditional Aboriginal & Torres Strait Islander culture and customs is an absolute necessity.
• Build and foster collegial relationships across all teams in the business to ensure high team member engagement, productivity and the success of CEQ.

Responsibilities include but are not limited to

• Develops, advises on and implements policies relating to employment and employee relations matters.
• Ensures current HR policies and procedures comply with all laws and regulations.
• Experience interpreting and advising on employment law, including Awards, Enterprise Bargaining Agreements and Fair Work and National Employment Standards (NES) legislation.
• Sensitively handling team member issues, such as mediating disputes and directing and/or leading disciplinary and investigation procedures.
• Experienced in facilitating and overseeing recruitment, including writing position descriptions, assisting the Recruitment Advisor in writing and posting effective ads, and the ability to support and fill in for the Recruitment Advisor on the end-to-end recruitment process.
• Develop and conduct professional and supportive new employee inductions.
• Review and administer benefits, compensation, and the Annual Partnership Plan processes.
• Provide advice to managers on organisational policy matters and recommend appropriate and/or required changes.
• Work closely with all teams and departments, in a consultative and collaborative style, assisting line managers to understand and implement policies and procedures.
• Conducting exit interviews to identify reasons for team member resignation and areas for improvement.
• Understanding of and ability to plan and deliver training, working in collaboration with the learning and development team.
• Ability to coach and develop P&WC Cadet and Recruitment Advisor on the employment life cycle and all elements of the P&WC role and duties.
• Ability to think strategically and to work consistently with a continuous improvement mindset.
• Partner with the Workforce Development Specialist on competency frameworks and succession planning models.
• Other additional tasks as requested of the People & Workplace Culture Manager and/or members of the executive team and CEO from time to time.
• This role requires regular travel to all CEQ stores within Queensland, including in the Torres Strait Region, Northern Peninsula Area, Cape York, North Queensland including Palm Island.
• Strong business acumen, understanding the business implications of decisions, effective stakeholder management, and a proven ability to negotiate and align work with the strategic goals of the business.
• A human centred and trauma informed approach to Human Resources Management.
• Excellent written and verbal communication skills, interpersonal skills and the ability to maintain confidentiality.
• Ability to problem solve through swift identification and resolution of problems, effective planning and high level of organisational skills.
• Ethical approach to all duties and responsibilities, including by treating others with respect, effective conflict resolution and meeting all commitments.
• Current Criminal History check - no more than 3 months old.

Annual Performance Partnership CEQ team members will complete an Annual Performance Partnership (APP), which is a structured performance and professional development discussion which relates to KPI’s aligned with the Strategic Priorities of the business and the CEQ values. The overall result of the APP is also based on how well team members have aligned with the CEQ Values, and achieving their professional goals set for the year. #J-18808-Ljbffr