Home Saudi Arabia Technical Support Specialist - Jeddah

Home Saudi Arabia Technical Support Specialist - Jeddah

Technical Support Specialist - Jeddah

Full time at indrive.tech in Saudi Arabia
Posted on February 16, 2025

Job details

We are excited to announce that we are hiring a Customer Support Specialist in Jeddah. This is an excellent opportunity to be part of a dynamic company, where you will provide exceptional support to our customers and contribute to our ongoing success. If you have strong communication skills, a passion for helping others, and are committed to delivering outstanding customer service, we encourage you to apply.

Responsibilities

  1. Provide timely and effective assistance to customers via phone, email, and live chat.
  2. Resolve customer inquiries, complaints, and issues with professionalism and care.
  3. Document customer interactions and maintain accurate records.
  4. Collaborate with other teams to ensure customer satisfaction and improve processes.
  5. Stay updated on company products, services, and promotions to offer knowledgeable support.
  6. Escalate complex issues to the appropriate department when necessary.

Qualifications

  1. Arabic language speaker mandatory
  2. Multitasking
  3. Ability to work in a team
  4. Grammatically correct in written and verbal communication
  5. Stress resistance
  6. Responsibility
  7. Computer literacy
  8. Customer focus
  9. Desire to benefit and help people

Conditions & Benefits

  1. Unlimited opportunities for professional and career growth, regular external and internal training from our partners
  2. The opportunity to become part of an international team of professionals who create one of the greatest success stories in the global IT industry
  3. Initial training
  4. Probation period up to 3 months
We offer you all the conditions for professional and personal growth with a rapidly growing tech company. Your resume will be considered within 14 calendar days of receiving it. If your experience meets the requirements of our company, we will contact you. #J-18808-Ljbffr

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