Home Saudi Arabia Team Leader - Operations
Home Saudi Arabia Team Leader - Operations
Team Leader - Operations
Job details
Team Leader - Operations Location: Riyadh, Saudi Arabia deugro was founded in Frankfurt am Main and is the first company of the deugro group, focusing on global project freight forwarding. Every day, the industry and deugro face the challenges of logistics, and our employees use their expertise to ensure large cargo is transported safely, effectively, and efficiently through innovative and creative logistical solutions. Become a part of our talented deugro team, as we look for a Team Leader - Operations in Riyadh, Saudi Arabia. Key Responsibilities:
- Responsible for all operational activities & financial management (Supplier Invoice bookings & Client billing) of 1-2 key accounts of branch.
- Work closely with Branch Manager, Country Operations Manager & assigned team to ensure operational protocols and procedures are diligently followed by the entire operations team, having regular weekly operational meetings to monitor work performance.
- First point of contact for all operational activities' escalation from Operations Supervisor in branch.
- First point of contact for all RFI regarding operational activities including but not limited to duty exemption, refund process, customs activities, permits, etc.
- Ensure availability and participation in all client operational meetings as required and support sales, business development, and branch management meetings upon request.
- Verification of RFQ responses from operations team for existing clients as per limits designed by the company.
- Ensure compliance of all operational activities in branch with QHSE directives and support QHSES initiatives.
- Support branch management for matters related to insurance claims.
- Support Country Operations Manager for monthly file closing/reporting.
- Support finance and accounts team in matters of payment follow-up and cash flow management when necessary. Ensure all company policy, routines, and standards are followed.
- Follow any lawful directions given by the management.
- Bachelor’s degree
- At least 7 years’ experience (KSA Experience preferred)
- Experience working in a fast-paced environment with a proven ability to handle multiple, competing workloads with changing priorities to meet necessary deadlines.
- Excellent written and verbal communication skills.
- Familiarity with current software packages such as Microsoft Word and Excel.
- Ability to read and interpret documents such as procedure manuals, work instructions, software manuals.
- Ability to draft routine reports and correspondence. Ability to communicate effectively with customers.
- Ability to work under pressure.
- Client-driven and performance-driven.
- Detail-oriented and organized.
- Ability to handle projects individually and take ownership.
- Team-focused.
- Comply with all safe work practices and procedures set in place by deugro.
- Adhere to and enforce deugro QHSES Policy and Procedures.
- Work with due care to safeguard own health and safety and the health and safety of others.
- Report incidents/accidents/near misses.
- Advanced knowledge of international logistics dynamics. Candidates with transferrable iqama preferred.
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