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Home Saudi Arabia Legal Advisor | Riyadh, SA

Legal Advisor | Riyadh, SA

Full time at Landesbank Hessen-Thüringen in Saudi Arabia
Posted on February 16, 2025

Job details

Customer Success Manager

Landesbank Hessen-Thüringen Warsaw, Poland Apply now Posted 13 hours ago Permanent Competitive Freedom24, part of a multinational US holding, listed on a NASDAQ, is looking for talented, creative and enthusiastic people with a high level of professional expertise. Duties and responsibilities:
  1. Assist the existing clients with their technical questions and help with working on the trading platform. Training related to the trading platform is provided;
  2. Monitoring the status of client requests;
  3. Dealing with customer complaints;
  4. KYC process implementation;
  5. Introducing high standards of customer service.
Key Competencies & Qualifications:
  1. Willingness to help customers and provide prompt service;
  2. Proven problem-solving skills;
  3. Bachelor/Master of Economics/Finance or related field;
  4. 1-2 years customer support experience in the financial/investment sector; experience with a Broker company is a plus;
  5. Languages: fluent in Polish and English.
We offer:
  1. Opportunity to work in an international company;
  2. Competitive salary;
  3. Quarterly bonus based on Customer Support KPIs up to 100% of the gross salary;
  4. Partial compensation of annual fee of a private insurance scheme;
  5. Interesting tasks and projects;
  6. Professional development and work in a team of experts.
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