EL1 Assistant Director, Contracted Claims Services
Job details
The Contracted Claims Services team administer Comcare’s alternative claims service offerings making use of agency delegates and claims service providers. The team administers Comcare delegations to agency employees, contract manages claims service providers and monitors the overall performance of claims managed through these arrangements. Overview of the Role The Assistant Director, Contracted Claims Services leads a small team ensuring high performance claims services for agencies participating in the delegated claims arrangements. The role includes collaborating with and monitoring Comcare delegates working in APS agencies, monitoring the performance of third- party service providers for these agencies, and analysing the performance of a delegated claims service arrangement holistically. The Assistant Director, Contracted Claims Services reports to the Director, Contracted Claims Services and may manage team members across multiple sites. Qualifications and Experience Highly Desirable
- Tertiary qualifications in a relevant field such as law, health, compensation, business or management.
- Experience in an insurance or injury compensation environment.
- Experience working in a public sector context
- Character clearance (police records check).
- Health clearance.
- Six months probationary period for new engagements.
- Security Clearance: ability to obtain a Baseline Security Clearance
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