Automotive Parts Interpreter - NAPA Emerald - Full Time

Automotive Parts Interpreter - NAPA Emerald - Full Time

Automotive Parts Interpreter - NAPA Emerald - Full Time

Apply remote type Remote locations Emerald, Queensland, Australia time type Full time posted on Posted 3 Days Ago time left to apply End Date: February 20, 2025 (27 days left to apply) job requisition id R24_0000035989 Interpret parts, process customer orders, dispatch products & parts; be the first point of contact for our customers. NAPA Auto Parts is Australia and New Zealand’s largest and newest name in automotive aftermarket parts. We’re on an exciting journey to revolutionise the Australian automotive aftermarket sector – and we’re accelerating! Why our team loves working at NAPA:

• Competitive salary + generous incentives for outstanding performance
• Relax & enjoy weekends with family & friends with a Monday to Friday work schedule
• We genuinely care about supporting you to reach your full potential and offer tailored ‘Napa Know How’ career opportunities linked to your personal development plan
• A company-funded, professional uniform
• Team member discounts across the GPC Asia Pacific brands including NAPA, Repco and AMX
• We’re fiercely committed to creating an inclusive workplace and believe that we are strengthened by diversity.
• We proactively support our working parents in a variety of meaningful ways, and our parental leave top-up allowance is one of the ways we do this
• Paid volunteer leave allowing you to give back to your chosen charity/community organisation
• Access to GPC’s exciting employee platform MOVE, unlocking amazing discounts at top retailers, business announcements, e-cards, and our values-based recognition program!

About the role: Our Parts Interpreters provide accurate technical parts support to trade, industrial and mining customers, leveraging their expert automotive/mechanical knowledge. They assist customers with product information and advice, problem solve, provide solutions, and use sales techniques. Duties include:

• Interpret parts
• Process customer orders
• Efficiently dispatch products and parts
• Promote specials
• Arrange buy ins
• Process customer credits
• First point of contact for customers (in-person and over the phone)
• Contribute to a culture of safety by putting safety first , ensuring that we all make it safe & make it home

Note, this role will require lifting, bending & climbing. Who we’re looking for:

• Parts interpreting “know how” (your technical parts knowledge)
• Passion for providing exceptional customer experiences
• Confidence in sharing your ‘know how’ and ability to communicate your knowledge
• Innovative and collaborative approach to work
• Solution-focused / problem solver
• Sound computer skills
• Comfortable working in a fast-paced and dynamic environment as part of a high performing team

Former GPC team members welcome to apply. Send your CV to our Careers Team by clicking APPLY! To find out more about NAPA, please visit or follow us on socials. GPC Asia Pacific Movement is in our DNA. We are GPC Asia Pacific: one of the largest industrial and automotive aftermarket parts and service suppliers in Australia, New Zealand and Southeast Asia. With over 8000 team members in Asia Pacific, and 60k+ globally, being part of Genuine Parts Company won’t leave you standing still. GPC conducts its business without regard to any protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct.

About Us

Since 1928, GPC has set the standards for performance and value for our customers and our stakeholders. Today, we’re proud to say we’re the largest global auto parts network and a leading industrial parts distributor. #J-18808-Ljbffr