Senior Case Manager

Queensland Corrective Services (Organisation site) Far North Region; Community Corrections; Community Corrections and Specialist Operations; Innisfail This position is located in Innisfail Community Corrections Office. Community Corrections is responsible for supervising adult offenders in the community. Community Corrections is divided into seven regions each with a number of district offices and reporting centres. Community Corrections staff aim to protect the community and reduce re-offending by supervising offenders in the community in which they live and encourage offenders to adopt more pro-social attitudes and behaviours.

Responsibilities

• Understand and execute responsibilities in accordance with governance mechanisms to deliver compliance and support business improvement.
• Conduct initial and progressive assessments of risk and program suitability.
• Identify and respond appropriately to risks arising from offender assessment including liaising with relevant managers, staff and external stakeholders.
• Prepare high quality assessment documents and undertake verification and quality control of assessment and associated documents.
• Undertake direct interaction with a caseload of high risk sexual and violent offenders (including sexual, violent and other priority groups) assigned to you and appropriately identify risk and needs.
• Develop appropriate plans to meet the conditions and requirements of court and parole board orders and facilitate appropriate behavioural and attitudinal change in offenders.
• Ensure compliance with legislation and Agency procedures and standards for the case management of offenders.
• Ensure that supervision practices and the monitoring of offenders contributes to ensuring the highest level of community safety and supports the achievement of internal oversight mechanisms.
• Ensure the appropriate exchange of information with the Queensland Police Service and other government Agency's to optimise offender management.
• Ensure security, maintenance, accuracy, access and appropriateness of case notes and intervention reports for appropriate staff and approved internal and external authorities.
• Develop intervention strategies to facilitate appropriate behavioural and attitudinal change in offenders.
• Monitor compliance with the requirements of orders and take breach action in accordance with prescribed procedures.
• Co-ordinate, facilitate and monitor the implementation of offender management plans in accordance with assessed risk and need.
• Ensure the timely provision of service and advice to courts, boards and other agencies regarding offenders.
• Execute duties as an officer of the Court.
• Support the development of peers and delivery of quality offender management through peer verification, mentoring and coaching of junior and/or geographically displaced staff.
• Conduct drug testing of offenders and maintain accurate statistics.
• Promote and nurture a team culture that has good morale, values diversity and shares knowledge and experience through informal and formal coaching/mentoring techniques in developing capability of entry-level case management staff.
• Maintain emotional resilience to self-regulate and balance personal challenges that may arise whilst working and living in some of Queensland's most isolated communities.
• Demonstrate a genuine commitment to invest in the community and understand remote protocols including the multicultural offender profile and promote a positive image of QCS.

Further Information