Patient Support Program Coordinator

Job Description

Patient Care Coordinator (Egypt) Location: Al Dokki, Cairo Position Purpose Axios is seeking Patient Support Program Coordinators to help administer our regional Patient Support Programs. These roles offer an opportunity to interact with patients, collaborate with healthcare professionals, and contribute to meaningful work in both office and field settings.  Suitable candidates will need to have hands on experience in working with patients. By joining us, you’ll be part of a growing operational hub. Position Duties:

• Utilize Axios’ Patient Management System (PMS) to manage program operations efficiently.
• Work with hospitals, pharmacies, and patients to ensure timely enrolment and access to treatment.
• Conduct visits to patients, doctors, pharmacies, and private sector stakeholders to facilitate seamless project workflows.
• Maintain and update patient records for accurate, real-time program tracking.
• Prepare detailed reports, including monthly updates on patient data and quarterly quality assurance summaries.
• Develop strong organizational skills to enhance operational efficiency and contribute to the team success.
• Embrace a patient-centric approach to drive better patient outcomes.
• Support office operations and take on additional responsibilities as needed.

Benefits of working with Axios include:

• Paying fair market value
• Annual performance-based bonus (based on role, levels, and contract)
• Premium Private health insurance
• Career progression aligned with a competency framework
• Humanitarian Impact: Contribute to patient support programs that make a meaningful difference in patient lives.
• Learning Exposure: Expand your expertise through hands-on experience in global health initiatives and patient-focused programs.
• Upon successful completion of the fixed-term contract, this role may transition into a long-term or permanent position as the business continues to grow and thrive.

Job Requirements

Educational Requirements and Background:

• Fluency in English and Arabic is mandatory requirement for all applicants 
• Education: A degree in a scientific or healthcare-related field.
• Experience: 1-2 years working within the Hospital/ Healthcare Industry is essential

Additional Details:

• Training: Includes a comprehensive 6-month technical training period to develop the skills needed for success.
• Compensation: Entry-level position with a competitive local salary.
• Mission-Driven: We’re seeking individuals who align with our mission to improve patients lives and make a meaningful difference.