Receptionist
Full time
at Martina Beauty house ( b...
in
Egypt
Posted on February 15, 2025
Job details
Job Description
- Warmly greet and welcome clients
- Manage all bookings through phone calls, instagram messages and website
- Plan appointments and waiting list for clients properly.
- Answer messages on FB, instagram and WhatsApp
- Follow up with clients feedback about the service after each service
- Confirm appointments with clients
- Efficiently process payments and transactions (instapay/cash/visa)
- Inform clients about new services and discounts
- Cross-sell services and products when appropriate (e.g. through informative brochures and gift cards)
Job Requirements
- Proven experience as front desk representative, agent or relevant position
- important to have beauty knowledge (nails, lashes, microblading, etc)
- Familiarity with Microsoft office (excel sheets)
- Able to speak and write English with non-speakers clients
- Strong communication and people skills
- Good organizational and multi-tasking abilities
- Problem-solving skills
- Customer service orientation
- University Graduated
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