Telesales Representative

Job Description

• Pitch products and initiate sales with potential customers over the phone.
• Ask engaging questions customers to keep conversations going.
• Convert leads for the company through telephonic conversations.
• Listen to the customers’ needs and inform them of relevant products.
• Liaise with the concerned department regarding customer queries and complaints.
• Create lasting relationships with customers and use them to generate repeat sales.
• Keep up to date on all sold products and packages.
• Answer customer questions regarding products.
• Update customers about new launches and record customer reactions to new products.
• Preparation of sales reports and caparisons of competitors' offer conditions.

Job Requirements

• Previous experience in tele sales positions.
• Proven track record of effectively fulfilling sales quotas, ideally over the phone.
• Excellent verbal and written communication skills.
• Strong problem-solving skills.
• Bachelor’s degree in communication, marketing, or a similar discipline.
• Outstanding negotiation and time management skills.
• Ability to work towards strict targets.
• Appealing appearance on the phone.