Senior Account Manager

Job Description

• Be the go-to person for our clients, managing all things related to their accounts.
• Understand each client’s brand and products inside out.
• Analyze customer behavior and market trends to spot growth opportunities.
• Communicate clearly with clients to understand their needs and show them the value we bring.
• Build long-lasting, trusted relationships with clients.
• Work with internal teams to make sure we deliver what clients need, on time.
• Expand our business with existing clients and spot areas for growth to hit our sales goals.
• Keep track of account details, project progress, and inventory in an organized manner.
• Stay up-to-date on our products and services to offer clients the best solutions.
• Solve client issues and improve processes to prevent future problems.
• Lead brainstorming sessions to craft strategies that enhance our clients' experience.
• Provide market insights, track competitors, and create regular performance reports.
• Set clear timelines and deadlines for clients and internal teams.

Job Requirements

• 4-6 years of digital account management experience in marketing agencies.
• You can juggle multiple tasks and stay organized under pressure.
• Team player with a goal-driven attitude.
• Self-starter who thrives without constant supervision.
• Great with people—building relationships and communicating effectively.
• Strong understanding of clients’ industries and their challenges.
• Eager to help grow our business and expand client portfolios.
• Confident with data analysis and translating insights into action.
• Bachelor’s degree in marketing, business, or a related field.
• Clear communicator with excellent writing and presentation skills.
• Tech-savvy, especially with CRM software and Excel.
• Skilled negotiator with a proven track record of meeting sales targets.
• Experience in marketing or media production agencies is essential.