Tech Support Engineers
Job details
About Agile Connects: We are HVAC IoT platform using machine learning, and real-time monitoring to optimize energy use in commercial spaces. The platform helps reduce energy consumption by optimizing HVAC systems, lighting, and other equipment. AgileWorks has helped customers in the retail, banking, IT, hospitality, and food chains sectors. About the Role: We are seeking a highly motivated and skilled Tec Support resources to join our growing team. In this role, you will be responsible for the successful commissioning, Validation & Monitoring of IoT systems, ensuring seamless integration and optimal performance. You will work closely with Project, Development teams and vendors to deliver projects on time. Understanding of electrical system is an advantage Location: Nagpur: AgileConnects Head Quarters Qualifications: Science or IT Graduate with 1 or 2 years of experience Responsibilities: · Remote site commissioning from Nagpur. Hardware Installation shall be done by field teams · Device configuration, functional testing, and integration of IoT devices with third-party systems (Energy Meters, HVACs)· Validation of Energy Meter data: PF, Voltage, KWH · Validation of HVAC Data: Set, Return Air and Zone Temp, ON/OFF, Compressor run status. · Create floor plans and commissioning documentation · Configure and troubleshoot networking equipment (routers) and · Validate UI data representation and graphical data. · Track and follow up with installation teams and vendor to ensure timely completion · Continuous Monitoring for equipment performance and energy saving Required Skills and Knowledge: · Technical Skills: o Understanding of networking: TCP/IP, subnetting, DNS, DHCP o Proficiency in Microsoft Excel, Outlook, PowerPoint, and Word. · Soft Skills: o Excellent written and verbal communication skills in English. o Strong problem-solving and analytical skills. o Ability to work effectively in a team environment. Benefits and Perks of Joining Agile Connects:
- Competitive Salary commensurate with experience and skills.
- Health Insurance: You and your family.
- Professional Development: through training programs and mentorship.
- Dynamic Work Environment: Be part of a fast-growing and innovative company
- Impactful Work: Contribute to a sustainable future by helping businesses optimize their energy consumption.
- Other Perks:
- Flexible work arrangements (subject to role requirements)
- Performance-based bonus
- Employee recognition programs
- Regular team-building activities
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