QSR Manager

Key Responsibilities:

Operational Excellence

1. Manage and oversee daily restaurant operations to ensure seamless service.
2. Uphold quality standards in food preparation and presentation.
3. Maintain strict adherence to cleanliness, hygiene, and safety regulations.

Team Leadership

1. Recruit, train, and lead a high-performing restaurant team.
2. Develop and manage staff schedules to optimize efficiency and labor costs.
3. Provide ongoing coaching, feedback, and performance assessments to support team growth.

Customer Focus

1. Deliver an exceptional guest experience by ensuring outstanding service.
2. Address and resolve customer complaints swiftly and effectively.

Inventory & Cost Control

1. Monitor stock levels and coordinate orders for supplies and ingredients.
2. Implement inventory management practices to minimize waste and control costs.

Financial Performance

1. Drive sales and achieve profitability targets.
2. Prepare and review sales reports, budgets, and expenditure analyses.
3. Develop strategies to enhance revenue and boost customer retention.

Regulatory Compliance

1. Ensure full compliance with local health, safety, and food safety regulations.
2. Maintain accurate records for audits and inspections.

Marketing & Promotions

1. Support the execution of marketing initiatives and local promotions.
2. Collaborate with the team to create innovative strategies for customer attraction.