Call Center Agent
Full time
at Connect Easy
in
UAE
Posted on February 15, 2025
Job details
Job Responsibilities
- Daily follow-up on existing customers for sales prospects and handle major customer accounts directly.
- Identify and add new Dealer/Fleet Customers to the organization as per company policy.
- Monitor competitors' pricing and activities and share insights with the Line Manager.
- Identify potential customers and facilitate product introductions.
- Negotiate prices with customers and close deals.
- Coordinate with logistics and finance departments to ensure timely fulfillment of customer demands.
- Follow up with customers on timely collections of payments.
- Maintain up-to-date information regarding products and competitors’ activities.
- Prepare market intelligence reports along with countermeasures and submit to the Line Manager.
- Ensure and maintain a high level of customer satisfaction at all times.
- Prepare, finalize, and align marketing strategies with management and the marketing department.
- 8-10 years of experience with a proven record in selling tyres and automotive allied products in the UAE.
- Thorough knowledge of the UAE tyre market and customers in all segments.
- Ability to continuously deliver consistent results to achieve agreed targets.
- Capability to execute management directions and meet organizational requirements.
- Effective communication skills to persuade the team in a challenging work environment.
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