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Renewal Specialist

Full time at Meydan Free Zone in UAE
Posted on February 15, 2025

Job details

Meydan Free Zone offers entrepreneurs and start-up businesses the opportunity to set up and run their own businesses right in the heart of Dubai. We provide access to exceptional talent, entrepreneur expertise, and a wide range of start-up support services. As we continue our exciting growth plans, we seek talented people to join us. We are currently hiring a dynamic Business Growth Advisor to join our team in B2B sales department, who will be responsible for managing and following up on sales renewal inquiries from different sources such as phone calls, emails, chats and walk-in clients. Key Accountabilities:

  • Follow up and update client status on CRM (ZOHO) while educating them on various aspects of renewals and MFZ rules as per set standards or better.
  • Achieve monthly renewal KPI targets, maintain high conversion rates, and generate revenue through in-depth MFZ product knowledge.
  • Provide regular reports on completed renewals, actively coordinate with various teams to meet client requirements, and ensure excellent sales and customer service.
  • Offer straightforward, transparent, and accurate information to clients, and prepare necessary reports as requested by the Line Manager.
  • Perform other tasks as directed by the line manager/team leader as needed.
To join our team, you will have:
  • Bachelor’s degree or equivalent.
  • 2-3 years’ experience in company formation or business set-up.
  • Competence in using CRM software.
  • Customer service skills.
  • Strong communication, listening and negotiation skills for effective client interactions.
  • Customer oriented and excellent problem-solving aptitude.
Language skills:
  • English.
  • Any other language is desirable.
Our Vision is to be the world-class hub for entrepreneurship and innovation in the region. If you are ready to be a part of that journey, we would love to hear from you!#J-18808-Ljbffr

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