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Receptionist

Full time at Rosewood Hotel Group in Online
Posted on February 14, 2025

Job details

What you will do This role is highly administrative and requires attention to detail, agility in multi-tasking, and often having to re-prioritize tasks to ensure seamless guest experiences. This includes:

  1. Being the central communication centre for the hotel,
  2. Collating guest accounts, balancing daily audits, answering telephones and general guest correspondence,
  3. Day-to-day tasks associated with room reservations ensuring exceptional experiences for our discerning guests,
  4. Assisting guests with activities,
  5. Administration tasks to ensure the smooth running of the front office department and hotel.
What you will bring As well as your passion for service delivery and for luxury hospitality, you will have:
  1. Some previous experience in a similar role, ideally within the hospitality sector,
  2. A confident and professional telephone manner,
  3. The ability to multi-task, prioritize and organize,
  4. A high level of attention to detail and exceptional organizational skills,
  5. Immaculate presentation,
  6. Knowledge and experience with OPERA Cloud (or similar) would be an advantage, but not essential,
  7. And a genuinely warm smile!
This is a unique role and one that differs greatly from a typical hotel or resort reception role. High energy levels, attention to detail, and exceptional communication skills are critical to your success. What we offer We offer competitive wages, staff lunches, and access to our Staff Perks Programme with a wide range of discounts and deals with our suppliers and partners. In addition, we endeavor whenever possible to provide staff with 2 days off in a row each week. We have accommodation options available. Due to our private and remote location, you will need to have your own reliable transport. If you wish to apply for this role and have the attributes above, we'd love to hear from you. #J-18808-Ljbffr

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