Job details
Company Description Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS Rising over the slopes of the Bosphorus, surveying centuries of history, yet silhouetted against the modern skyline of Istanbul, the Fairmont heritage of distinction and style comes to Istanbul, fusing with the city’s storied history and traditions to bring guests an exceptional experience in the heart of one of the world’s most talked about destinations. Fairmont Quasar Istanbul is at once in touch with this fabulous city’s past and part of its dynamic future, rising up from the heart of Istanbul’s main business district. Offering sophisticated travelers 209 guest rooms with a diverse selection of restaurants and bars serving everything from elegantly crafted cocktails to exquisitely authentic Turkish cuisine. With 2,000 square meters of meeting and event space, Fairmont Quasar Istanbul is ideal for meeting and special events while the luxurious Fairmont Spa and state-of-the-art gym are the perfect places to relax and revitalize. Job Description
- Assist in overseeing the daily operations of the food and beverage outlets, ensuring high standards of service and quality.
- Monitor inventory levels and order supplies as needed to maintain optimal stock levels.
- Ensure compliance with health and safety regulations and hotel policies.
- Assist in recruiting, training, and supervising food and beverage staff.
- Schedule staff shifts and manage labour costs effectively.
- Conduct regular performance evaluations and provide feedback to staff members.
- Address guest concerns and complaints promptly and professionally.
- Monitor guest feedback and implement improvements to enhance guest satisfaction.
- Foster a customer-focused environment and encourage staff to exceed guest expectations.
- Assist in preparing and managing the departmental budget.
- Monitor revenue and expenses, identifying opportunities to increase profitability.
- Implement cost control measures to optimize operational efficiency.
- Assist in developing and updating menus in collaboration with the culinary team.
- Ensure compliance with food safety standards and regulations.
- Monitor food quality and presentation to maintain brand standards.
- Coordinate and oversee events, banquets, and special functions.
- Work closely with the sales and catering teams to ensure successful event execution.
- Ensure timely communication and coordination with all departments involved in event planning.
- Bachelor’s degree in Hospitality Management, Business Administration, or related field preferred.
- Minimum of 2-3 years of experience in food and beverage management, preferably in a luxury hotel setting.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Proficiency in MS Office, Opera Systems and other food & beverage management software is required.
- Knowledge of food safety and sanitation regulations.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Good command of English.
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