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Home Qatar Driver with Computer Knowledge

Driver with Computer Knowledge

Full time at Plaza Inn Hotel in Qatar
Posted on February 14, 2025

Job details

POSITION PURPOSE Guest service Driver to assist in achieving the highest level of Guest Satisfaction by providing efficient, friendly, and attentive Guest Transfer Service. To welcome guests to the hotel from the Airport and at all times assist the guest with luggage during Airport Transfer. At all times, ensures superior, personalized, quality Guest Services are provided to guests. Always displays a professional, positive, and friendly image of the hotel as he plays a crucial role in Guest Satisfaction. ESSENTIAL FUNCTIONS:

  • Demonstrate initiative & responsibility at all times.
  • Ensure Guest Service Vehicle is clean, odor-free, fueled enough, and ready to receive guests.
  • Check and report to Transport in charge of any damage/accident of the vehicle before resuming duty.
  • Ensure to check and secure a copy of the daily transportation control sheet and trace report, follow up on the guest transfer.
  • Ensure vehicle is ready at the Airport 15 minutes before guest arrival time, demonstrate initiative to cross-check flight time report and report any changes to transportation in charge/Front office.
  • Communicate effectively with both external and internal customers.
  • Ensure to welcome & farewell guests as per hotel standard / training provided.
  • Wear the correct uniform at all times and maintain standards of appearance, personal hygiene, behavior, and discipline.
  • Log all movements of the vehicle, and park the vehicle in a designated location when not in use.
  • Maintain efficient communication with transport in charge regarding guest transfer/any challenges.
  • Notify the Front Desk of respective hotels of the Guest’s arrival 5-10 minutes before arrival at the property (for pre-registering, etc.).
SUPPORTIVE FUNCTIONS:
  • Ensure all activities are carried out honestly and ethically, respecting local culture and local law.
  • Attend meetings and training required by Supervisor.
  • Be fully aware of the Health & Safety Policy.
  • Be aware of fire, bomb procedures, and emergency procedures.
  • Take care in work to avoid accidents.
  • Report suspicious packages.
  • Maintain strong communication with Transportation in charge/Front Desk personnel.
  • Build key relationships with all departments, Reservations, and Accounts, coordinating for smooth operations.
  • Work as a team with employees from all departments to ensure FO objectives are met.
  • Accept and follow through with any other assignment given by Supervisor/Transportation.
Job Types: Full-time, Permanent Application Question(s):
  • Do you have a Valid Qatar ID?
  • Can you get NOC for Sponsorship Transfer?
  • If selected for the role, how soon can you join us?
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