Reservations Agent - Arabic Speaker - Short Term (Ramadan)
Full time
at Hilton
in
Qatar
Posted on February 14, 2025
Job details
Reservations Agent - Arabic Speaker What will I be doing? As a Reservations Agent - Arabic Speaker, you will assist guests with booking and managing their reservations. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Process reservations by phone, email, or through central reservation systems.
- Provide guests with information about room features, rates, packages, and promotions.
- Handle special requests and ensure guest satisfaction.
- Fluent in Arabic and English, both written and spoken.
- Excellent communication and customer service skills.
- Previous experience in a reservations or front office role is an advantage.
- Ability to handle guest inquiries and resolve issues promptly.
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