Information Technology Support Specialist

We are seeking IT professionals with a versatile skill set encompassing IT support, networking, ERP implementation, and digital marketing, social media handling experience. The ideal candidate will be well-rounded and capable of managing diverse responsibilities in these areas. Job Responsibilities: We are looking for a candidate with a combination of relevant experience, technical skills, strategic thinking, and a demonstrated ability to drive results in the digital marketing landscape and IT support. Requisites:

• Bachelor's degree in Computers/ Marketing / Communication / certification in digital marketing and its optimization
• 3-5 years of experience in IT Marketing / digital marketing or related field
• Strong understanding and managing digital marketing channels, including SEO, PPC
• Social media, email marketing, and display advertising
• Proficient in marketing automation tools
• Experience with web analytics tools (e.g., Google Analytics)
• Excellent written and verbal communication skills

Job Description: The key objective is to develop strong IT systems and networks, create innovative strategies to promote the business brand, products, services, and provide excellent customer service to maintain a productive and secure organization's IT infrastructure. IT Support & Administration:

• Ensure the organization's technology resources are utilized efficiently, securely, and in line with the company's goals and objectives.
• Overlook and provide technical assistance to end-users, manage maintenance of systems and networks.
• Ensure routine backups; troubleshoot hardware and software issues to enable users to perform their tasks efficiently.
• Ensure strong network management to protect against cyber threats and its contingency planning.
• Functional ERP Systems Implementation and training on a need basis (These may be in person or remotely).

Digital Marketing:

• Experience in developing and implementing comprehensive digital marketing strategies to connect with target audiences, drive engagement, and achieve business objectives through digital means.
• Develop, implement, and manage marketing campaigns promoting the organization's products and services.
• Enhance brand awareness, drive web traffic, and acquire leads/customers.
• Collaborate with cross-functional teams, including creative, content, and web development, to produce engaging content and optimize user experience.
• Stay up-to-date with emerging digital marketing trends and technologies.
• Manage social media accounts, run paid advertising campaigns, and analyze campaign performance metrics.
• Demonstrate success in driving website traffic, increasing engagement, and generating leads or conversions through digital channels.
• Do whatever needs to be done for all of the above, ethically.

Prerequisites: Qualifications: Education: Bachelor's degree in Computers/ Marketing / Communication. Certification in digital marketing and its optimization will be preferred. Skills:

• Strong understanding and managing digital marketing channels, including SEO, PPC, social media, email marketing, and display advertising.
• Proficient in marketing automation tools.
• Experience with web analytics tools (e.g., Google Analytics).
• Excellent written and verbal communication skills.

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