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Talent Acquisition Associate @ Kitopi | HR | Headhunter | F&B hiring
A Restaurant Team Leader plays a crucial role in overseeing the daily operations of a restaurant, ensuring customer satisfaction, managing staff, and maintaining high standards of food quality and service. Below is a typical job description for a Restaurant Team Leader: Key Responsibilities:- Staff Supervision & Training: Lead, motivate, and manage a team of waitstaff, cooks, and kitchen staff. Provide guidance, support, and training to ensure all employees meet performance expectations and deliver excellent customer service.
- Customer Service Excellence: Ensure customers have an exceptional dining experience by addressing any concerns, answering questions, and providing efficient service.
- Operations Management: Oversee the daily operations of the restaurant, including opening and closing procedures, inventory management, and maintaining cleanliness and organization in all areas.
- Shift Coordination: Organize and assign tasks to team members during shifts, ensuring proper coverage and that service is efficient, smooth, and timely.
- Quality Control: Monitor food and beverage quality to ensure it meets the restaurant’s standards. Work with kitchen staff to address any issues with food preparation or presentation.
- Health & Safety Compliance: Ensure that the restaurant adheres to health and safety regulations, including food hygiene standards, sanitation, and safe working conditions.
- Experience: Previous experience in a restaurant or hospitality environment is preferred, with at least 1-2 years in a supervisory or leadership role.
- Leadership Skills: Ability to lead, inspire, and manage a diverse team in a fast-paced environment.
- Customer Service: Strong interpersonal and communication skills with the ability to resolve issues and ensure customer satisfaction.
- Organization: Excellent time-management skills with the ability to manage multiple tasks simultaneously.
- Knowledge of Health and Safety Regulations: Familiarity with food safety standards and regulations.
Seniority Level
AssociateEmployment Type
Full-timeJob Function
OtherIndustries
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Hiring company
Kitopi
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